{"id":37262,"date":"2021-10-08T10:00:00","date_gmt":"2021-10-08T14:00:00","guid":{"rendered":"https:\/\/www.litmus.com\/?p=37262"},"modified":"2025-12-12T16:16:51","modified_gmt":"2025-12-12T21:16:51","slug":"email-client-market-share-september-2021","status":"publish","type":"post","link":"https:\/\/www.litmus.com\/blog\/email-client-market-share-september-2021","title":{"rendered":"Email Client Market Share in September 2021: Early Data on the Impact of Apple\u2019s Mail Privacy Protection"},"content":{"rendered":"\n\n\t<div id=\"simple-text-block-block_bb58f662a11f90a834c610a3532eb271\" class=\"block-simple-text-block alignfull \" style=\"background-color:\">\n  <div class=\"container\">\n  \t<div class=\"row\">\n  \t\t<div class=\"col\">\n  \t\t\t<div class=\"copy\">\n  \t\t\t\t<p>Welcome (back) to our monthly recap on the shifts and trends with email client market share that happened in the previous month. Compared to our <a rel=\"noopener\" href=\"https:\/\/www.litmus.com\/blog\/email-client-market-share-infographic\/\" target=\"_blank\" rel=\"noopener\">annual email client market share<\/a> blog post, this series takes a look at the data on a month-to-month basis.<\/p>\n<p>And September has <i>quite a few<\/i> curious observations because of a not-so-little thing called <a rel=\"noopener\" href=\"https:\/\/www.litmus.com\/blog\/apple-mail-privacy-protection-for-marketers\/\" target=\"_blank\" rel=\"noopener\">Mail Privacy Protection<\/a> (MPP) that Apple rolled out to its Mail app on iOS 15 and iPadOS 15 on September 20th.<\/p>\n<p>What did we see? Well, you\u2019re just going to have to keep reading to find out. \ud83d\ude09<\/p>\n<h2>Top 10 email clients overall<\/h2>\n<p>The top 3 email clients are still Apple iPhone (iOS Mail), Gmail, and Apple Mail (macOS Mail) both before and after MPP. To be extra clear, before MPP is data from September 1-19 and after MPP is data from September 20-30.<\/p>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-37263\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2021\/10\/Sept-2021-Top-10.png\" alt=\"Top 10 email clients in September 2021\" width=\"1118\" height=\"1349\" srcset=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2021\/10\/Sept-2021-Top-10.png 1118w, https:\/\/www.litmus.com\/wp-content\/uploads\/2021\/10\/Sept-2021-Top-10-249x300.png 249w, https:\/\/www.litmus.com\/wp-content\/uploads\/2021\/10\/Sept-2021-Top-10-849x1024.png 849w, https:\/\/www.litmus.com\/wp-content\/uploads\/2021\/10\/Sept-2021-Top-10-768x927.png 768w, https:\/\/www.litmus.com\/wp-content\/uploads\/2021\/10\/Sept-2021-Top-10-700x845.png 700w\" sizes=\"(max-width: 1118px) 100vw, 1118px\" \/>\n<p>So did MPP change anything? Yep\u2014<i>after<\/i> MPP, Apple iPhone has finally been dethroned, losing 13.4% of its share from before MPP. Gmail is now ranked as the most popular email client overall.<\/p>\n<p>That being said, a decent chunk of iPhone\u2019s share has been taken by what we\u2019re dubbing \u201cApple Mail Privacy\u201d\u2014all opens impacted by MPP\u2014which accounts for 6.6% of email client market share (currently ranked #4). If we assume these are all from the iPhone (since the iPad\u2019s share is so small and macOS Monterey with MPP hasn\u2019t been released yet), then Apple iPhone would still be ranked #1.<\/p>\n<p>Two key things to note here: 1) MPP hides device data so we can\u2019t differentiate between iOS, iPadOS, or macOS, and 2) the new OSes also don\u2019t differentiate between MPP and non-MPP in the user agent data it passes. Meaning <i>all<\/i> opens from the Mail app on iOS 15 and iPadOS 15\u2014whether or not MPP is activated\u2014<i>look the same to us<\/i>. I know. We weren\u2019t expecting that. The silver lining is we <i>do<\/i> expect most people who upgrade their Apple OS to turn on MPP, so our data is likely very close to reality anyway.<\/p>\n  \t\t\t<\/div>\n  \t\t<\/div>\n  \t<\/div>\n  <\/div>\n<\/div>\n\n\n\n<div id=\"text-two-columns-block_ea922e39305eae61f2f0df498cc32298\" class=\"block-text-two-columns alignfull\" style=\"background-color:\">\n  <div class=\"container\">\n      \t<div class=\"row \">\n  \t\t<div class=\"col-md-6 column\">\n        <div class=\"\">\n          <p><strong>Before MPP<\/strong><\/p>\n<ol>\n<li>Apple iPhone (iOS Mail): 38.2%<\/li>\n<li>Gmail: 36.0%<\/li>\n<li>Apple Mail (macOS Mail): 10.5%<\/li>\n<li>Outlook: 5.3%<\/li>\n<li>Yahoo Mail: 3.0%<\/li>\n<li>Google Android: 2.3%<\/li>\n<li>Apple Mail Privacy: 1.5%<\/li>\n<li>Outlook.com: 1.3%<\/li>\n<li>Apple iPad (iPadOS Mail): 1.2%<\/li>\n<li>Samsung Mail: 0.6%<\/li>\n<\/ol>\n        <\/div>\n  \t\t<\/div>\n      <div class=\"col-md-6 column\">\n        <div class=\"\">\n         <p><strong>After MPP<\/strong><\/p>\n<ol>\n<li>Gmail: 36.5%<\/li>\n<li>Apple iPhone (iOS Mail): 33.0%<\/li>\n<li>Apple Mail (macOS Mail): 10.0%<\/li>\n<li>Apple Mail Privacy: 6.6%<\/li>\n<li>Outlook: 5.9%<\/li>\n<li>Yahoo Mail: 2.7%<\/li>\n<li>Google Android: 2.2%<\/li>\n<li>Outlook.com: 1.1%<\/li>\n<li>Apple iPad (iPadOS Mail): 1.1%<\/li>\n<li>Samsung Mail: 0.6%<\/li>\n<\/ol>\n                 <\/div>\n      <\/div>\n  \t<\/div>\n  <\/div>\n<\/div>\n\n\n\n\n\t<div id=\"simple-text-block-block_affc3b4a8393072a59bc7efbbb46ee64\" class=\"block-simple-text-block alignfull \" style=\"background-color:\">\n  <div class=\"container\">\n  \t<div class=\"row\">\n  \t\t<div class=\"col\">\n  \t\t\t<div class=\"copy\">\n  \t\t\t\t<p>Quick note: You might be wondering why we have Apple Mail Privacy data <i>before<\/i> MPP. That\u2019s because we were capturing data from folks using the beta release to open their emails.<\/p>\n<p>With just 10 days of MPP data at the end of September, we\u2019re seeing:<\/p>\n<ul>\n<li aria-level=\"1\">Apple Mail (non-privacy): 44.1%<\/li>\n<li aria-level=\"1\">Apple Mail (privacy-impacted): 6.6%<\/li>\n<li aria-level=\"1\">Non-Apple Mail: 49.3%<\/li>\n<\/ul>\n<p>That\u2019s 13% of Apple Mail opens coming from privacy-impacted devices. Adoption of iOS 15 and iPadOS 15 have been a tad slower than predicted since there have been several bugs with the initial release, and Apple has not prompted people to update yet.<\/p>\n<p>Looking at non-Apple Mail clients in the top 10, there hasn\u2019t been much movement in each of their share of the market.<\/p>\n<div class=\"cta\">\n<table style=\"background-color: #f2f3f6;\">\n<tbody>\n<tr>\n<td class=\"block-1\" style=\"padding: 20px 10px 20px 20px;\"><img decoding=\"async\" class=\"alignnone\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2021\/09\/phone.svg\" alt=\"icon of iphone\" width=\"123\" height=\"150\" \/><\/td>\n<td class=\"block-2\" style=\"padding: 20px 20px 20px 10px;\">\n<p class=\"zero\"><strong>Get a view into historic email client market share info<\/strong><\/p>\n<p class=\"zero\">What exactly is email client market share and why is it important? Find out, learn where our data comes from, and see a snapshot of the top email clients from August 2020 to August 2021\u2014before the launch of MPP.<\/p>\n<p class=\"zero\"><a class=\"btn medium orange button\" rel=\"noopener\" href=\"https:\/\/www.litmus.com\/email-client-market-share\/\" target=\"_blank\" rel=\"noopener noreferrer\">LEARN MORE<\/a><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h2>Opens by environment<\/h2>\n<p>Popularity of reading environments hasn\u2019t shifted much before and after MPP for webmail and desktop. However, mobile is down 12.8% after MPP compared to before.<\/p>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-37267\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2021\/10\/Sept-2021-Opens-by-environment.png\" alt=\"email opens by reading environment before and after Apple's Mail Privacy Protection\" width=\"786\" height=\"730\" srcset=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2021\/10\/Sept-2021-Opens-by-environment.png 786w, https:\/\/www.litmus.com\/wp-content\/uploads\/2021\/10\/Sept-2021-Opens-by-environment-300x279.png 300w, https:\/\/www.litmus.com\/wp-content\/uploads\/2021\/10\/Sept-2021-Opens-by-environment-768x713.png 768w, https:\/\/www.litmus.com\/wp-content\/uploads\/2021\/10\/Sept-2021-Opens-by-environment-700x650.png 700w\" sizes=\"(max-width: 786px) 100vw, 786px\" \/>\n<p>As we mentioned, MPP prevents marketers from seeing <i>where<\/i> opens are coming from, so we can\u2019t tell the difference between reading environments. And that\u2019s why we\u2019ve put it into its own category.<\/p>\n  \t\t\t<\/div>\n  \t\t<\/div>\n  \t<\/div>\n  <\/div>\n<\/div>\n\n\n\n<div id=\"text-two-columns-block_1d00a9194df2f85902706c4fda6d05da\" class=\"block-text-two-columns alignfull\" style=\"background-color:\">\n  <div class=\"container\">\n      \t<div class=\"row \">\n  \t\t<div class=\"col-md-6 column\">\n        <div class=\"\">\n          <p><strong>Before MPP<\/strong><\/p>\n<ol>\n<li>Mobile: 42.0%<\/li>\n<li>Webmail: 40.0%<\/li>\n<li>Desktop: 15.7%<\/li>\n<li>Apple Mail Privacy: 1.5%<\/li>\n<\/ol>\n        <\/div>\n  \t\t<\/div>\n      <div class=\"col-md-6 column\">\n        <div class=\"\">\n         <p><strong>After MPP<\/strong><\/p>\n<ol>\n<li>Webmail: 40.0%<\/li>\n<li>Mobile: 36.6%<\/li>\n<li>Desktop: 15.8%<\/li>\n<li>Apple Mail Privacy: 6.6%<\/li>\n<\/ol>\n                 <\/div>\n      <\/div>\n  \t<\/div>\n  <\/div>\n<\/div>\n\n\n\n\n\t<div id=\"simple-text-block-block_e77d5a9f73ba43ff62ec4b4c73afe579\" class=\"block-simple-text-block alignfull \" style=\"background-color:\">\n  <div class=\"container\">\n  \t<div class=\"row\">\n  \t\t<div class=\"col\">\n  \t\t\t<div class=\"copy\">\n  \t\t\t\t<p>Since MPP is only on mobile right now, though, it\u2019s safe to assume the Apple Mail Privacy share is all mobile\u2014and if lumped together with the mobile share, then mobile is still the most popular reading environment, not webmail.<\/p>\n<h2>Most popular mobile opens<\/h2>\n<p>Although MPP has decreased mobile\u2019s share of opens, it hasn\u2019t impacted the iPhone\u2019s share of that mobile market\u2014yet.<\/p>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-37264\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2021\/10\/Sept-2021-Most-popular-mobile-opens.png\" alt=\"September 2021 Most popular mobile opens\" width=\"786\" height=\"651\" srcset=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2021\/10\/Sept-2021-Most-popular-mobile-opens.png 786w, https:\/\/www.litmus.com\/wp-content\/uploads\/2021\/10\/Sept-2021-Most-popular-mobile-opens-300x248.png 300w, https:\/\/www.litmus.com\/wp-content\/uploads\/2021\/10\/Sept-2021-Most-popular-mobile-opens-768x636.png 768w, https:\/\/www.litmus.com\/wp-content\/uploads\/2021\/10\/Sept-2021-Most-popular-mobile-opens-700x580.png 700w\" sizes=\"(max-width: 786px) 100vw, 786px\" \/>\n<ol>\n<li aria-level=\"1\">Apple iPhone (iOS Mail): 89.9%<\/li>\n<li aria-level=\"1\">Google Android: 5.6%<\/li>\n<li aria-level=\"1\">Apple iPad (iPadOS Mail): 2.9%<\/li>\n<\/ol>\n<p>Apple iPhone has such a lion\u2019s share of mobile opens that it\u2019s likely to stay #1 for quite awhile. However, it may lose its crown sometime next year as MPP reaches peak adoption.<\/p>\n<h2>Most popular webmail opens<\/h2>\n<p>Diving into webmail opens, Gmail is still far and away #1.<\/p>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-37268\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2021\/10\/Sept-2021-Most-popular-webmail-opens.png\" alt=\"September 2021 Most popular webmail opens\" width=\"786\" height=\"651\" srcset=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2021\/10\/Sept-2021-Most-popular-webmail-opens.png 786w, https:\/\/www.litmus.com\/wp-content\/uploads\/2021\/10\/Sept-2021-Most-popular-webmail-opens-300x248.png 300w, https:\/\/www.litmus.com\/wp-content\/uploads\/2021\/10\/Sept-2021-Most-popular-webmail-opens-768x636.png 768w, https:\/\/www.litmus.com\/wp-content\/uploads\/2021\/10\/Sept-2021-Most-popular-webmail-opens-700x580.png 700w\" sizes=\"(max-width: 786px) 100vw, 786px\" \/>\n<p>If you\u2019ve been following these updates for the past few months, you may have noticed Gmail has been slowly increasing its share of webmail opens while the rest have been going down. September is no exception.<\/p>\n<p>Since <a rel=\"noopener\" href=\"https:\/\/www.litmus.com\/blog\/email-client-market-share-august-2021\/\" target=\"_blank\" rel=\"noopener\">August<\/a>, Gmail has increased its webmail client market share by 3.8%, now at nearly 90%.<\/p>\n<ol>\n<li aria-level=\"1\">Gmail: 89.6%<\/li>\n<li aria-level=\"1\">Yahoo Mail: 7.2%<\/li>\n<li aria-level=\"1\">Outlook.com: 3.0%<\/li>\n<\/ol>\n<p>Wondering why we place Gmail under the webmail umbrella? Learn <a rel=\"noopener\" target=\"_blank\" href=\"https:\/\/help.litmus.com\/article\/166-how-are-gmail-opens-reported-within-email-analytics\" target=\"_blank\" rel=\"noopener\">how Gmail opens are reported in Email Analytics<\/a>.<\/p>\n<h2>Most popular desktop opens<\/h2>\n<p>For desktop email clients, Apple Mail has a 2.5% stronger hold on the top spot since August, sitting at 64.5% now.<\/p>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-37266\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2021\/10\/Sept-2021-Most-popular-desktop-opens.png\" alt=\"September 2021 Most popular desktop opens\" width=\"786\" height=\"651\" srcset=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2021\/10\/Sept-2021-Most-popular-desktop-opens.png 786w, https:\/\/www.litmus.com\/wp-content\/uploads\/2021\/10\/Sept-2021-Most-popular-desktop-opens-300x248.png 300w, https:\/\/www.litmus.com\/wp-content\/uploads\/2021\/10\/Sept-2021-Most-popular-desktop-opens-768x636.png 768w, https:\/\/www.litmus.com\/wp-content\/uploads\/2021\/10\/Sept-2021-Most-popular-desktop-opens-700x580.png 700w\" sizes=\"(max-width: 786px) 100vw, 786px\" \/>\n<ol>\n<li aria-level=\"1\">Apple Mail (macOS Mail): 64.5%<\/li>\n<li aria-level=\"1\">Outlook: 34.6%<\/li>\n<li aria-level=\"1\">Windows Live Mail: 0.7%<\/li>\n<\/ol>\n<p>macOS Monterey\u2014and thus, MPP for macOS Mail\u2014has not been released yet. But new macOS adoption is typically much lower and slower than iOS, so MPP\u2019s impact on the visibility of desktop Mail opens won\u2019t be as significant.<\/p>\n<h2>Dark Mode usage<\/h2>\n<p>Starting with this blog post, we\u2019ll start tracking Dark Mode usage more regularly. In September, 26.3% of emails were opened in a Dark Mode setting.<\/p>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-37265\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2021\/10\/Sept-2021-Most-popular-mobile-opens-copy.png\" alt=\"September 2021 Light Mode vs. Dark Mode\" width=\"786\" height=\"651\" srcset=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2021\/10\/Sept-2021-Most-popular-mobile-opens-copy.png 786w, https:\/\/www.litmus.com\/wp-content\/uploads\/2021\/10\/Sept-2021-Most-popular-mobile-opens-copy-300x248.png 300w, https:\/\/www.litmus.com\/wp-content\/uploads\/2021\/10\/Sept-2021-Most-popular-mobile-opens-copy-768x636.png 768w, https:\/\/www.litmus.com\/wp-content\/uploads\/2021\/10\/Sept-2021-Most-popular-mobile-opens-copy-700x580.png 700w\" sizes=\"(max-width: 786px) 100vw, 786px\" \/>\n<ol>\n<li aria-level=\"1\">Light Mode: 73.7%<\/li>\n<li aria-level=\"1\">Dark Mode: 26.3%<\/li>\n<\/ol>\n<p>Keep in mind, our Dark Mode data is only based on the Apple Mail app for iOS 13, macOS 13, iOS 14, macOS 14, iPadOS 14, iOS 15, iPadOS 15, and Apple Mail privacy-impacted devices.<\/p>\n<h2>What\u2019s next?<\/h2>\n<p>Little shifts can lead to big changes over time. While our early data shows the impact of MPP isn\u2019t huge yet, this will continue to change and will show a completely different story come this time next year.<\/p>\n<p>Tune in next month as we continue to share more of our findings.<\/p>\n<p><b>Where did we get all this data? <\/b>Our email client market share stats are pulled from over a billion email opens, anonymously collected and aggregated with <a rel=\"noopener\" href=\"https:\/\/www.litmus.com\/email-analytics\/\" target=\"_blank\" rel=\"noopener\">Litmus Email Analytics<\/a> from September 1-30, 2021. It highlights global trends across all industries and verticals. Some email clients may be over- or under-represented, particularly with mobile and webmail. This is due to image blocking or image caching, most notably with Gmail. Still curious? <a rel=\"noopener\" target=\"_blank\" href=\"https:\/\/help.litmus.com\/article\/127-how-does-email-analytics-actually-work\" target=\"_blank\" rel=\"noopener\">Learn how we get this data<\/a>.<\/p>\n<div class=\"cta\">\n<table style=\"background-color: #f2f3f6;\">\n<tbody>\n<tr>\n<td class=\"block-1\" style=\"padding: 20px 10px 20px 20px;\"><img decoding=\"async\" class=\"alignnone\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2021\/06\/apple-mail-audience.png\" alt=\"apple icon\" width=\"568\" height=\"568\" \/><\/td>\n<td class=\"block-2\" style=\"padding: 20px 20px 20px 10px;\">\n<p class=\"zero\"><strong><b>Get insights into <\/b><b><i>your<\/i><\/b><b> audience\u2014with Litmus Email Analytics<\/b><\/strong><\/p>\n<p class=\"zero\">Get visibility into your audience\u2014Apple Mail and otherwise\u2014so you can see how much your program will be influenced by MPP, adapt for the future, and continue to create more effective campaigns, faster.<\/p>\n<p class=\"zero\"><a class=\"btn medium orange button\" rel=\"noopener\" href=\"https:\/\/www.litmus.com\/pricing\/plus\/\" target=\"_blank\" rel=\"noopener noreferrer\">Book a Demo<\/a><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p>&nbsp;<\/p>\n  \t\t\t<\/div>\n  \t\t<\/div>\n  \t<\/div>\n  <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>View the top email clients by email opens from September 2021. And find out early data on how Apple\u2019s Mail Privacy Protection is impacting opens.<\/p>\n","protected":false},"author":25,"featured_media":37269,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"tags":[10251,681],"blog_category":[57,118],"class_list":["post-37262","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","tag-email-client","tag-email-client-market-share","blog_category-observations","blog_category-stats"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Email Client Market Share in September 2021: Early MPP Data - Litmus<\/title>\n<meta name=\"description\" content=\"View the top email clients by email opens from September 2021. And find out early data on how Apple\u2019s Mail Privacy Protection is impacting opens.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.litmus.com\/blog\/email-client-market-share-september-2021\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Email Client Market Share in September 2021: Early Data on the Impact of Apple\u2019s Mail Privacy Protection\" \/>\n<meta property=\"og:description\" content=\"View the top email clients by email opens from September 2021. 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