{"id":3804,"date":"2020-02-25T00:00:00","date_gmt":"2020-02-25T00:00:00","guid":{"rendered":"https:\/\/www.litmus.com\/blog\/small-ways-to-make-your-emails-more-fun\/"},"modified":"2024-08-21T13:36:50","modified_gmt":"2024-08-21T17:36:50","slug":"small-ways-to-make-your-emails-more-fun","status":"publish","type":"post","link":"https:\/\/www.litmus.com\/blog\/small-ways-to-make-your-emails-more-fun","title":{"rendered":"Small Ways to Make Your Emails More Fun"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Email is a serious business. I mean, anything with an <\/span><a rel=\"noopener\" href=\"https:\/\/litmus.com\/blog\/why-you-should-invest-in-email-now-more-than-ever\"><span style=\"font-weight: 400;\">ROI of 42:1<\/span><\/a><span style=\"font-weight: 400;\"> deserves to be respected.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That doesn\u2019t mean you can\u2019t (or shouldn\u2019t) have a little fun while you\u2019re at it. There are plenty of big ways to make your email marketing better, from <\/span><a rel=\"noopener\" href=\"https:\/\/litmus.com\/blog\/the-secrets-to-really-good-email-personalization-webinar-recording-qa\"><span style=\"font-weight: 400;\">personalization<\/span><\/a><span style=\"font-weight: 400;\"> to <\/span><a rel=\"noopener\" href=\"https:\/\/litmus.com\/blog\/interactive-emails-top-trend-anyone-using\"><span style=\"font-weight: 400;\">interactive design<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We started to wonder, though, are there any small ways to make your email stand out? What are the clever little touches that can delight readers or leave a lasting impression?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Thus began an easter egg hunt for small ways to add brand personality to an email.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">5 Little Email \u201cWow\u201d Moments<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">What seemed like a tough task at first eventually unfolded right before our eyes. If you tune into golden nuggets of email wonder, you\u2019ll find them. These small ways to add brand personality revealed five main themes.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Give Your Footers and Unsubscribe Messages More Personality<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The tiny text at the bottom of an email is the ultimate opportunity for incognito brand personality. There\u2019s standard information that every email needs, such as copyright info or unsubscribe links, but that just means there\u2019s an opportunity to bend the rules.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The best example of this comes from none other than <\/span><a rel=\"noopener\" target=\"_blank\" href=\"https:\/\/reallygoodemails.com\/\"><span style=\"font-weight: 400;\">Really Good Emails<\/span><\/a><span style=\"font-weight: 400;\">. Every single line of the footer is infused with personality. Instead of saying \u201cthis message has been sent to you because you\u2019re subscribed to updates from Really Good Emails\u201d they write:<\/span><\/p>\n<p><em><span style=\"font-weight: 400;\">\u201cWe sent this email to you because of your insatiable thirst for email inspiration that does not make your eyes burn like you were thrown into a lake of raw onions\u2014ugh, the worst.\u201d<\/span><\/em><\/p>\n<figure id=\"post-25175 media-25175\" class=\"alignnone\"><img decoding=\"async\" class=\"\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2020\/04\/Screen-Shot-2020-01-23-at-1.36.30-PM.png\" alt=\"\" \/><figcaption><a rel=\"noopener\" target=\"_blank\" href=\"https:\/\/reallygoodemails.com\/newsletter\/\">You can sign up for Really Good Emails&#8217; newsletter here<\/a>.<\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">The footer then goes on to offer a creative take on their copyright, address, and unsubscribe link. It\u2019s perfection.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Show the Team Behind the Message<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Another way to connect subscribers to your company and inject personality is to show the team behind the work. If you\u2019re subscribed to Litmus\u2019 weekly digest emails, you may have noticed the footer below. (If you aren\u2019t subscribed, <a rel=\"noopener\" href=\"https:\/\/litmus.com\/landing\/litmus-weekly\">please join us<\/a>!)<\/span><\/p>\n<figure id=\"post-25176 media-25176\" class=\"alignnone\"><img decoding=\"async\" class=\"\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2020\/04\/Image-2020-02-24-at-3.35.29-PM.png\" alt=\"\" \/><\/figure>\n<p><span style=\"font-weight: 400;\">As you can see in our Litmus example, showing the team behind a message doesn\u2019t have to be complicated. A face, name, and title go far in reminding subscribers that there are real humans on the other end of the email.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you want to showcase your team and story fully, look to A Kids Book About for inspiration. The children\u2019s book company uses the welcome email to introduce more than just their products.<\/span><\/p>\n<figure id=\"post-25177 media-25177\" class=\"alignnone\"><img decoding=\"async\" class=\" shaded\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2020\/04\/thanks-for-signing-up-book.png\" alt=\"\" \/><figcaption>Source: <a rel=\"noopener\" target=\"_blank\" href=\"https:\/\/reallygoodemails.com\/emails\/thanks-for-signing-up-book\/\">Really Good Emails<\/a><\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">The email starts with an excerpt about the origin of the company. It explains who created the first book, why he did it, and how the company has grown. The welcome email also expands on the company\u2019s mission, and finally, their team. Including pictures of the founders as kids is another fun touch. The welcome email is the perfect spot to give a behind-the-scenes look at your company.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Show Customer Appreciation<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">In addition to showing love for your team and history, you can use email to send appreciation to customers. While you may have the occasional \u201cappreciation\u201d campaign or promotion, there are small ways to incorporate your gratitude more often.<\/span><\/p>\n<figure id=\"post-25178 media-25178\" class=\"alignnone\"><img decoding=\"async\" class=\"\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2020\/04\/download-3.png\" alt=\"\" \/><\/figure>\n<p><span style=\"font-weight: 400;\">For example, <\/span><span style=\"font-weight: 400;\">Dreamhost<\/span><span style=\"font-weight: 400;\"> includes a \u201ccustomer since\u201d banner in their emails, shown above. This is a simple way to customize an email while reminding users of their journey with your company. If you choose to highlight a metric in each email, make sure that it has the same effect for your less engaged users. For example, seeing a zero in terms of sales made or tasks completed isn\u2019t motivating, but using a date remains neutral.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Provide Your Company\u2019s Perspective<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">A company with a strong stance is one that stands out. If your team has a perspective or an opinion that strays from the industry norm, you should use it to your advantage. While actions speak louder than words, and you shouldn\u2019t claim to have an opinion you don\u2019t, keeping your perspective top of mind helps customers identify with you.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Lush, for example, has a unique approach to personal products. While their stance is solidified by the fact that they walk the walk, it doesn\u2019t hurt to remind subscribers of your views.<\/span><\/p>\n<figure id=\"post-25179 media-25179\" class=\"alignnone\"><img decoding=\"async\" class=\"\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2020\/04\/something-wicked-this-way-comes-min.png\" alt=\"\" \/><figcaption>Source: <a rel=\"noopener\" target=\"_blank\" href=\"https:\/\/reallygoodemails.com\/emails\/something-wicked-this-way-comes\/\">Really Good Emails<\/a><\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">At the bottom of the promotional email above, Lush includes their position on business. The banner consists of statements such as \u201cfighting animal testing,\u201d \u201cethical buying,\u201d and \u201cnaked! packaging.\u201d Including your company\u2019s outlook at the bottom of every email is helpful for both existing customers as well as potential customers who may be learning of your brand thanks to a forwarded email.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Another company that keeps its value prop front and center is <\/span>Papier<span style=\"font-weight: 400;\">. The bottom of their email features a footer that explains \u201cwhy pick Papier.\u201d<\/span><\/p>\n<figure id=\"post-25180 media-25180\" class=\"alignnone\"><img decoding=\"async\" class=\"\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2020\/04\/Screen-Shot-2020-02-04-at-10.54.35-AM.png\" alt=\"\" \/><\/figure>\n<p><span style=\"font-weight: 400;\">There are three reasons: designer collaborations, quality, and personalization. For past customers, these points act as a reminder of what else there is to explore with the company. For potential customers, the perspective differentiates the brand from other options.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Use Relatable Headlines<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">This final category may not technically count as a \u201csmall\u201d email element. After all, the headline is quite literally front and center. However, it\u2019s still a spot where you can really stand out. Our first example is from Rudy\u2019s, and it\u2019s an abandoned cart message.<\/span><\/p>\n<figure id=\"post-25181 media-25181\" class=\"alignnone\"><img decoding=\"async\" class=\"\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2020\/04\/don-t-let-free-shipping-go-to-waste.png\" alt=\"\" \/><figcaption>Source: <a rel=\"noopener\" target=\"_blank\" href=\"https:\/\/reallygoodemails.com\/emails\/don-t-let-free-shipping-go-to-waste\/\">Really Good Emails<\/a><\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">I\u2019ve read many emails, but no header has ever been so relatable. Rudy\u2019s says about finishing your checkout:<\/span><\/p>\n<p><em><span style=\"font-weight: 400;\">\u201cDon\u2019t put this off like a software update.\u201d<\/span><\/em><\/p>\n<p><span style=\"font-weight: 400;\">In a single line, the company has shown me their personality, and it feels more like a friend than a company. The phrase instantly hits home and is memorable, which probably works to Rudy\u2019s advantage.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Another company that uses fun headlines to their advantage is Chime. The email below is aimed at getting a person to try the service, and it starts off with the headline:<\/span><\/p>\n<p><em><span style=\"font-weight: 400;\">\u201cThat Feeling When Payday Comes Early\u201d<\/span><\/em><\/p>\n<figure id=\"post-25182 media-25182\" class=\"alignnone\"><img decoding=\"async\" class=\" shaded\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2020\/04\/its-kinda-like-the-first-day-of-summer-vacation.png\" alt=\"\" \/><figcaption>Source: <a rel=\"noopener\" target=\"_blank\" href=\"https:\/\/reallygoodemails.com\/emails\/its-kinda-like-the-first-day-of-summer-vacation\/\">Really Good Emails<\/a><\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">Chime sets the tone for the message before someone even opens the email with the subject line \u201cIt\u2019s kinda like the first day of summer vacation.\u201d Rather than use a practical angle for presenting their early direct deposit service, they lean into feel-good scenarios we can all relate to. The lighthearted feel is also echoed in the illustration of a smiling cloud sending down money instead of rain.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Share Animations<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">If a picture is worth a thousand words, then surely a GIF is worth more. Using animations in email can give context to your message, and they\u2019re just downright fun. Take, for example, <\/span><a rel=\"noopener\" target=\"_blank\" href=\"https:\/\/reallygoodemails.com\/emails\/now-arriving-lyft-scooters\/\"><span style=\"font-weight: 400;\">Lyft<\/span><\/a><span style=\"font-weight: 400;\">\u2019s scooter announcement email. A simple illustration would have sufficed, but adding a scooter doing tricks and spins makes the email way more fun.<\/span><\/p>\n<figure id=\"post-25181 media-25181\" class=\"alignnone\"><img decoding=\"async\" class=\" shaded\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2020\/04\/now_arriving_lyft_scooters.gif\" alt=\"\" \/><figcaption>Source: <a rel=\"noopener\" target=\"_blank\" href=\"https:\/\/reallygoodemails.com\/emails\/now-arriving-lyft-scooters\/\">Really Good Emails<\/a><\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">Animations are perfect for building anticipation or curiosity.<\/span> <a rel=\"noopener\" target=\"_blank\" href=\"https:\/\/reallygoodemails.com\/emails\/ready-for-a-colorful-surprise\/\"><span style=\"font-weight: 400;\">MOO<\/span><\/a><span style=\"font-weight: 400;\"> does this perfectly in the example below. What could have been a standard product or promotion email is transformed into a Rube Goldberg machine with a <\/span><a rel=\"noopener\" href=\"https:\/\/litmus.com\/blog\/animated-gifs-in-email-10-tips-for-keeping-files-sizes-small\"><span style=\"font-weight: 400;\">simple GIF<\/span><\/a><span style=\"font-weight: 400;\">. Anyone who says they could resist wanting to cut the string is probably lying.<\/span><\/p>\n<figure id=\"post-25181 media-25181\" class=\"alignnone\"><img decoding=\"async\" class=\" shaded\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2020\/04\/ready_for_a_colorful_surprise.gif\" alt=\"\" \/><figcaption>Source: <a rel=\"noopener\" target=\"_blank\" href=\"https:\/\/reallygoodemails.com\/emails\/ready-for-a-colorful-surprise\/\">Really Good Emails<\/a><\/figcaption><\/figure>\n<p><a rel=\"noopener\" href=\"https:\/\/litmus.com\/blog\/a-guide-to-animated-gifs-in-email\"><span style=\"font-weight: 400;\">GIFs in emails<\/span><\/a><span style=\"font-weight: 400;\"> are an extra special touch, as long as they\u2019re used sparingly. Animations have the element of surprise that helps important emails stand out from the rest of your campaigns. Getting creative with animations is the perfect way to let brand personality shine through, and thinking outside of the box is a GIF superpower.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Bonus: Surprise with ALT Text<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">What would a post about surprising little email details be without a bonus at the end? Litmus used an <\/span><a rel=\"noopener\" href=\"https:\/\/litmus.com\/blog\/the-5-email-easter-eggs-that-helped-sell-out-the-email-design-conference\"><span style=\"font-weight: 400;\">email easter egg hunt<\/span><\/a><span style=\"font-weight: 400;\"> to promote conference tickets, including tactics such as surprise ALT text.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A series of emails contained secret \u201cgolden tickets\u201d to Litmus Live. The first to find the easter egg and tweet it out wins. With images turned on, a graphic in the first email looked like a simple design element.<\/span><\/p>\n<figure id=\"post-25183 media-25183\" class=\"alignnone\"><img decoding=\"async\" class=\"\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2020\/04\/screen-shot-2015-07-17-at-1.32.53-pm.png\" alt=\"\" \/><\/figure>\n<p><span style=\"font-weight: 400;\">However, when images were turned off, the alt text revealed a golden ticket.<\/span><\/p>\n<figure id=\"post-25184 media-25184\" class=\"alignnone\"><img decoding=\"async\" class=\"\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2020\/04\/screen-shot-2015-07-17-at-1.33.14-pm.png\" alt=\"\" \/><\/figure>\n<p><span style=\"font-weight: 400;\">While you probably won\u2019t include something like a golden ticket in every email that goes out, you can still have fun with ALT text. The text should be descriptive, but descriptive doesn\u2019t equal boring. In addition to adding brand personality, giving ALT text a little more attention creates a better experience for readers with images turned off.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-weight: 400;\">Standing out amongst competitors, or everything going on in your customers\u2019 lives, is tough. While you need to get the major components of your <a rel=\"noopener\" href=\"https:\/\/www.litmus.com\/blog\/state-of-email-design-tools\" target=\"_blank\" rel=\"noopener\">email design program<\/a>, such as <\/span><a rel=\"noopener\" href=\"https:\/\/litmus.com\/blog\/simplify-your-email-workflow-with-the-litmus-power-up-for-trello\"><span style=\"font-weight: 400;\">workflow<\/span><\/a><span style=\"font-weight: 400;\"> and <\/span><a rel=\"noopener\" href=\"https:\/\/litmus.com\/blog\/infographic-should-you-test-that-email-decision-tree\"><span style=\"font-weight: 400;\">testing<\/span><\/a><span style=\"font-weight: 400;\">, right first, you can add small details to make email fun.\u00a0<\/span><\/p>\n<p>Do you have any great examples of emails that made you smile? We&#8217;d love to see them.<\/p>\n<p><span style=\"font-weight: 400;\">And if you&#8217;d like to see more great email designs, you can check out the <\/span><a rel=\"noopener\" href=\"https:\/\/litmus.com\/blog\/10-email-design-trends-for-2020\"><span style=\"font-weight: 400;\">10 Email Trends Hitting Your Inbox in 2020<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Are there any small ways to make your email stand out? What are the clever little touches that can delight readers or leave a lasting impression? Here are 5 ways to add brand personality to your email program.<\/p>\n","protected":false},"author":3,"featured_media":3805,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"tags":[238,240,93,381],"blog_category":[53],"class_list":["post-3804","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","tag-alt-text","tag-animated-gif","tag-branding","tag-personalization","blog_category-tips-resources"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Small Ways to Make Your Emails More Fun - Litmus<\/title>\n<meta name=\"description\" content=\"Are there any small ways to make your email stand out? What are the clever little touches that can delight readers or leave a lasting impression? 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