{"id":46784,"date":"2022-04-22T08:00:00","date_gmt":"2022-04-22T12:00:00","guid":{"rendered":"https:\/\/www.litmus.com\/?p=46784"},"modified":"2025-09-04T10:58:26","modified_gmt":"2025-09-04T14:58:26","slug":"using-responsive-email-templates","status":"publish","type":"post","link":"https:\/\/www.litmus.com\/blog\/using-responsive-email-templates","title":{"rendered":"Why You Should Be Using Responsive Email Templates"},"content":{"rendered":"\n\n\t<div id=\"simple-text-block-block_88e22b391d83d79c07e4999d182caed8\" class=\"block-simple-text-block alignfull \" style=\"background-color:\">\n  <div class=\"container\">\n  \t<div class=\"row\">\n  \t\t<div class=\"col\">\n  \t\t\t<div class=\"copy\">\n  \t\t\t\t<p><span style=\"font-weight: 400;\">In our on-demand and on-the-go world, an increasing number of email subscribers are checking their messages on their mobile devices. It\u2019s up to email marketers to deliver the same experience no matter where their message is read. Using responsive email templates allows you to display your content with consistency across any device and at scale to deliver mobile-friendly emails with every send.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We have provided steps to help you take more control over your email campaign consistency by implementing <a rel=\"noopener\" href=\"https:\/\/www.litmus.com\/email-templates\">responsive email templates<\/a> into your <a rel=\"noopener\" href=\"https:\/\/www.litmus.com\/email-design\/\" target=\"_blank\" rel=\"noopener\">email design<\/a>.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">What is a responsive email and why is it important?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">A <\/span><a rel=\"noopener\" href=\"https:\/\/www.litmus.com\/blog\/understanding-responsive-and-hybrid-email-design\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">responsive email<\/span><\/a><span style=\"font-weight: 400;\"> is an email that looks the same across any device such as desktop, tablet, or mobile phone. This is important not only for brand consistency, but also for the fact that <\/span><a rel=\"noopener\" target=\"_blank\" href=\"https:\/\/blog.hubspot.com\/marketing\/email-marketing-stats-list\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">60% of emails<\/span><\/a><span style=\"font-weight: 400;\"> are viewed on mobile devices, although it remains to be seen how <\/span><a rel=\"noopener\" href=\"https:\/\/www.litmus.com\/blog\/apple-mail-privacy-protection-for-marketers\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Apple\u2019s Mail Privacy Protection (MPP)<\/span><\/a><span style=\"font-weight: 400;\"> will ultimately impact this behavior. If you aren\u2019t optimizing for viewing outside of desktop, you could be losing a huge portion of your audience.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In fact, up to 79% of consumers admit they would delete an email that isn\u2019t mobile optimized. Without a responsive <a rel=\"noopener\" href=\"https:\/\/www.litmus.com\/blog\/email-design-best-practices\" target=\"_blank\">email design marketing<\/a> strategy, your emails are more likely to create unnecessary frustration and more people are headed to unsubscribe.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">What\u2019s the best way to make an email template responsive?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Responsive emails use CSS media queries, <\/span><span style=\"font-weight: 400;\">also known as @media <\/span><span style=\"font-weight: 400;\">to change fixed-width tables and images on desktops into fluid ones for smaller screens to ensure maximum compatibility.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Media queries detect the screen size of a device and then \u201cturn on\u201d different sets of rules based on that screen size. These can be very simple to implement or quite complex, depending on adjustments needed. They do require more planning and testing than standard emails and don\u2019t work with all email clients.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To simplify and scale the process, responsive email templates can be created. Templates can help take the tediousness out of HTML design.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Responsive email design best practices<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Creating mobile-optimized responsive email templates isn\u2019t just simply making your email \u201cmobile-friendly.\u201d You should take careful consideration to adjust the layout and user experience.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are a few tips for designing successful responsive email templates:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>Use a single-column layout. <\/b><span style=\"font-weight: 400;\">Emails with two or more columns <\/span><a rel=\"noopener\" href=\"https:\/\/www.litmus.com\/email-testing\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">require more testing<\/span><\/a><span style=\"font-weight: 400;\"> and potentially more room for error. Stick with a single-column layout near 600 pixels for best results across mobile devices.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Design calls-to-action (CTAs) that make sense. <\/b><span style=\"font-weight: 400;\">Per Apple\u2019s guidelines, your <\/span><a rel=\"noopener\" href=\"https:\/\/www.litmus.com\/blog\/click-tap-and-touch-a-guide-to-cta-best-practices\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">CTA buttons<\/span><\/a><span style=\"font-weight: 400;\"> should have a minimum target area of 44 x 44 pixels to provide ample room to tap. This also creates less friction in the user experience.\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Choose web fonts that work. <\/b><span style=\"font-weight: 400;\">Not all <\/span><a rel=\"noopener\" href=\"https:\/\/www.litmus.com\/blog\/the-ultimate-guide-to-web-fonts\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">web fonts<\/span><\/a><span style=\"font-weight: 400;\"> work in every email client. Because of this, it\u2019s important to declare your font choice (and size) followed by fallback fonts, or font stacking. Including multiple font names ensures that if one font doesn\u2019t work, there is a fallback or backup font of your choosing. You can also use web-safe fonts so you can be confident your text will display properly.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Prioritize content to display.<\/b><span style=\"font-weight: 400;\"> When adjusting to a smaller screen, you may want to consider what content to prioritize for the best viewing experience. When necessary, you may choose to hide content for your mobile layout.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Don\u2019t forget Dark Mode.<\/b><span style=\"font-weight: 400;\"> Most operating systems include <\/span><a rel=\"noopener\" href=\"https:\/\/www.litmus.com\/blog\/the-ultimate-guide-to-dark-mode-for-email-marketers\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Dark Mode<\/span><\/a><span style=\"font-weight: 400;\"> settings, which commands about <\/span><a rel=\"noopener\" href=\"https:\/\/www.litmus.com\/blog\/email-client-market-share-march-2022\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">27% of email opens<\/span><\/a><span style=\"font-weight: 400;\">. If not considered, readers could get an unfavorable view of your message due to the inversion of background and text colors. Incorporating both <\/span><a rel=\"noopener\" href=\"https:\/\/www.litmus.com\/blog\/dark-mode-vs-light-mode-email-design\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Dark Mode and Light Mode<\/span><\/a><span style=\"font-weight: 400;\"> color schemes into your templates will ensure the best possible experience.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Make unsubscribing easy.<\/b> <a rel=\"noopener\" href=\"https:\/\/www.litmus.com\/blog\/the-dos-and-donts-of-unsubscribes\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Unsubscribes<\/span><\/a><span style=\"font-weight: 400;\"> can be good for business. This can eliminate those who are unengaged or uninterested. No amount of emails will likely change their mind so it\u2019s best to cut your losses and make it easy for them to unsubscribe or adjust their preferences so they get the content they are seeking.\u00a0<\/span><\/li>\n<\/ul>\n<h2>Measuring success<\/h2>\n<p><span style=\"font-weight: 400;\">It\u2019s important to have historical data on hand in order to see what\u2019s working\u2014and where you can improve with your responsive email templates. Start by comparing your standard <\/span><a rel=\"noopener\" href=\"https:\/\/www.litmus.com\/blog\/kpis-you-should-be-tracking\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">email marketing metrics<\/span><\/a><span style=\"font-weight: 400;\"> (click-through rates, engagement, subscribe or unsubscribe rates, etc.) before and after the templates are implemented over a set period of time. It\u2019s also important to keep a close eye on your conversions and ultimately, your <\/span><a rel=\"noopener\" href=\"https:\/\/www.litmus.com\/blog\/infographic-the-roi-of-email-marketing\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">return on investment (ROI)<\/span><\/a><span style=\"font-weight: 400;\">. Emails that aren\u2019t reaching your audiences can be a strain on your budget and long-term strategy. Note: if you&#8217;re going through an <a rel=\"noopener\" href=\"https:\/\/www.litmus.com\/blog\/how-to-migrate-esps-easily\">email migration<\/a>, audit your templates as broken templates can lead to performance drops.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If your templates are working, you should see numbers improve across the board. Responsive email templates are meant to <\/span><i><span style=\"font-weight: 400;\">improve<\/span><\/i><span style=\"font-weight: 400;\"> the subscriber experience, and the proof is in the data. Readers who find your emails difficult to read on mobile devices\u2014where they spend <\/span><a rel=\"noopener\" target=\"_blank\" href=\"http:\/\/cnet.com\/tech\/services-and-software\/americans-spent-a-third-of-waking-hours-on-mobile-devices-in-2021-report-finds\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">a third of their waking hours<\/span><\/a><span style=\"font-weight: 400;\">\u2014will have limited engagement, quickly unsubscribe, or may even report your <\/span><a rel=\"noopener\" href=\"https:\/\/www.litmus.com\/blog\/make-it-to-the-inbox-not-the-spam-folder-with-litmus-spam-testing\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">email as spam<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Responsive emails are not \u201cnice to have\u201d but are imperative to a successful email program. With factors such as <\/span><a rel=\"noopener\" href=\"https:\/\/www.litmus.com\/resources\/email-deliverability-guide\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">email deliverability<\/span><\/a><span style=\"font-weight: 400;\"> and retaining <\/span><a rel=\"noopener\" href=\"https:\/\/www.litmus.com\/blog\/are-you-investing-in-or-spending-your-email-subscribers-trust\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">brand trust<\/span><\/a><span style=\"font-weight: 400;\">, responsive email templates can help you scale your efforts to create a seamless and consistent email experience, every time!<\/span><\/p>\n<p>&nbsp;<\/p>\n  \t\t\t<\/div>\n  \t\t<\/div>\n  \t<\/div>\n  <\/div>\n<\/div>\n\n\n\n\n\t<div id=\"simple-text-block-block_db73350ac320945188f9888b7ce1a989\" class=\"block-simple-text-block alignfull \" style=\"background-color:\">\n  <div class=\"container\">\n  \t<div class=\"row\">\n  \t\t<div class=\"col\">\n  \t\t\t<div class=\"copy\">\n  \t\t\t\t<div class=\"cta\">\n<table style=\"background-color: #f2f3f6;\">\n<tbody>\n<tr>\n<td class=\"block-1\" style=\"padding: 20px 10px 20px 20px;\"><img decoding=\"async\" class=\"alignnone size-full\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2021\/03\/subscriber-love-email-templates-light-mode-and-dark-mode-1.gif\" width=\"601\" height=\"774\" \/><\/td>\n<td class=\"block-2\" style=\"padding: 20px 20px 20px 10px;\">\n<p class=\"zero\"><strong>Responsive Email Templates That Your Subscribers Will Love<br \/>\n<\/strong><\/p>\n<p class=\"zero\">Launching a mobile-responsive email design can increase unique mobile clicks by as much as 15%. Check out our free email templates to help you boost your email engagement and overall brand loyalty.<\/p>\n<p class=\"zero\"><a class=\"btn medium orange button\" rel=\"noopener\" href=\"https:\/\/www.litmus.com\/email-templates\" target=\"_blank\" rel=\"noopener noreferrer\">Download the templates<\/a><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p>&nbsp;<\/p>\n  \t\t\t<\/div>\n  \t\t<\/div>\n  \t<\/div>\n  <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Emails should look great across devices. Learn why you should be using responsive email templates to increase engagement. <\/p>\n","protected":false},"author":37,"featured_media":46788,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"tags":[179,519,1789],"blog_category":[53],"class_list":["post-46784","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","tag-responsive-email","tag-return-on-investment","tag-subscriber","blog_category-tips-resources"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Why You Should Be Using Responsive Email Templates - Litmus<\/title>\n<meta name=\"description\" content=\"Emails should look great across devices. 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