{"id":5500,"date":"2018-10-03T00:00:00","date_gmt":"2018-10-03T00:00:00","guid":{"rendered":"https:\/\/www.litmus.com\/blog\/6-ways-nonprofits-can-improve-their-email-creation-process-infographic\/"},"modified":"2020-05-21T16:22:33","modified_gmt":"2020-05-21T16:22:33","slug":"6-ways-nonprofits-can-improve-their-email-creation-process-infographic","status":"publish","type":"post","link":"https:\/\/www.litmus.com\/blog\/6-ways-nonprofits-can-improve-their-email-creation-process-infographic","title":{"rendered":"6 Ways Nonprofits Can Improve Their Email Creation Process [Infographic]"},"content":{"rendered":"<p>Nonprofits perform life-changing work, and email marketing is a key way for them to rally people to their cause, raise funds, and direct action. However, nonprofits&#8217; operations are notoriously lean. That is definitely the case with their email marketing operations, according to the responses of more than 240 nonprofits who took Litmus\u2019 2018 State of Email Survey.<\/p>\n<p>In this infographic, we highlight some of the unique challenges that the email teams at nonprofit organizations face. In collaboration with nonprofit research consultancy <a rel=\"noopener\" target=\"_blank\" href=\"https:\/\/www.nextafter.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">NextAfter<\/a>, who promoted our survey to their community members, we also offer advice on six ways that nonprofits can improve their email programs.<\/p>\n<p><a id=\"tweetBtn\" class=\"orange btn medium\" style=\"color: #fff; font-weight: bold;\" rel=\"noopener\" target=\"_blank\" href=\"https:\/\/ctt.ac\/Xf59d\" target=\"_blank\" rel=\"noopener noreferrer\">Tweet this infographic\u2192<\/a><\/p>\n<figure id=\"post-22056 media-22056\" class=\"aligncenter\"><a rel=\"noopener\" href=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2020\/04\/6-ways-nonprofits-can-improve-their-email-creation-process-1.png\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2020\/04\/6-ways-nonprofits-can-improve-their-email-creation-process-1.png\" alt=\"6 Ways Nonprofits Can Improve Their Email Creation Process\"><\/a><\/figure>\n<h2>Get More Insights from Litmus\u2019 Research<\/h2>\n<figure class=\"alignleft\"><a rel=\"noopener\" href=\"https:\/\/litmus.com\/stateofemail\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"alignnone\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2020\/04\/state_of_email_research-1.png\" alt=\"Litmus\u2019 State of Email Survey Research Series\" width=\"172\" height=\"231\"><\/a><\/figure>\n<p>Benchmark your email program against the practices of thousands of marketers worldwide, gain valuable insights, and explore trends in the blog posts, webinars, and research reports based on Litmus&#8217; State of Email Survey.<\/p>\n<p><a class=\"orange btn medium\" style=\"color: #fff; font-weight: bold;\" rel=\"noopener\" href=\"https:\/\/litmus.com\/stateofemail\" target=\"_blank\" rel=\"noopener noreferrer\">Get the insights \u2192<\/a><\/p>\n<p>&nbsp;<\/p>\n<hr>\n<h2 style=\"text-align: center;\">INFOGRAPHIC TRANSCRIPT<br \/>\n<strong>6 Ways Nonprofits Can Improve Their Email Creation Process<\/strong><\/h2>\n<h2>Nonprofits rely heavily on email marketing, but their email programs often suffer from underinvestment and therefore under-performance.<\/h2>\n<p><strong>79%<\/strong> of nonprofits say email marketing is important to the overall success of their organization.<\/p>\n<p>However&#8230;<\/p>\n<p><strong>58%<\/strong> of marketers at nonprofits say their email program is under-resourced.<\/p>\n<h2>The email teams at nonprofits are small, composed of only 4.2 employees vs. 7.7 employees across all industries.<\/h2>\n<p>Nonprofits have an average of <strong>2.3<\/strong> full-time employees and <strong>1.9<\/strong> full-time employees.<br \/>\nBrands across all industries have an average of <strong>5.6<\/strong> full-time employees and <strong>2.1<\/strong> full-time employees.<\/p>\n<h2>And smaller budgets have led to nonprofits generally having less sophisticated email creation and quality assurance processes and toolsets.<\/h2>\n<p>Nonprofits are <strong>51% more likely<\/strong> to use a WYSIWYG editor to build emails<\/p>\n<ul>\n<li>28% of nonprofits use a WYSIWYG editor to build emails<\/li>\n<li>19% of brands across all industries use a WYSIWYG editor to build emails<\/li>\n<\/ul>\n<p>Nonprofits are <strong>81% more likely<\/strong> to use the code editor provided by their email service provider<\/p>\n<ul>\n<li>53% of nonprofits use the code editor provided by their ESP<\/li>\n<li>29% of brands across all industries use the code editor provided by their ESP<\/li>\n<\/ul>\n<p>Nonprofits are <strong>16% less likely<\/strong> to use responsive design for their broadcast and segmented emails (and are even less likely to use it for their automated and transactional emails)<\/p>\n<ul>\n<li>57% of nonprofits use responsive design for their broadcast and segmented emails<\/li>\n<li>68% of brands across all industries use responsive design for their broadcast and segmented emails<\/li>\n<\/ul>\n<p>Nonprofits are <strong>47% less likely<\/strong> to use partials to easily update content across many emails<\/p>\n<ul>\n<li>12% of nonprofits use partials<\/li>\n<li>22% of brands across all industries use partials<\/li>\n<\/ul>\n<p>Nonprofits are <strong>43% less likely<\/strong> to use preprocessing to write email code<\/p>\n<ul>\n<li>8% of nonprofits use preprocessing<\/li>\n<li>14% of brands across all industries use preprocessing<\/li>\n<\/ul>\n<p>Nonprofits are <strong>59% less likely<\/strong> to use postprocessors to ensure code compatibility across email clients<\/p>\n<ul>\n<li>4% of nonprofits use postprocessors<\/li>\n<li>10% of brands across all industries use postprocessors<\/li>\n<\/ul>\n<p>Nonprofits are <strong>23% less likely<\/strong> to inline CSS to improve email rendering<\/p>\n<ul>\n<li>66% nonprofits inline CSS<\/li>\n<li>86% all industries inline CSS<\/li>\n<\/ul>\n<p>Nonprofits are <strong>41% less likely<\/strong> to use an extensive pre-send checklist to catch errors<\/p>\n<ul>\n<li>13% of nonprofits use an extensive pre-send checklist<\/li>\n<li>23% of brands across all industries use an extensive pre-send checklist<\/li>\n<\/ul>\n<p>Nonprofits are <strong>343% more likely<\/strong> to never test the rendering and functionality of their emails or templates<\/p>\n<ul>\n<li>16% of nonprofits never test the rendering and functionality of their emails or templates<\/li>\n<li>4% of brands across all industries never test the rendering and functionality of their emails or templates<\/li>\n<\/ul>\n<p>Nonprofits are <strong>11% less likely<\/strong> to run spam filter tests before sending an email to improve deliverability<\/p>\n<ul>\n<li>48% of nonprofits run spam filter tests<\/li>\n<li>54% of brands across all industries run spam filter tests<\/li>\n<\/ul>\n<h2>As a result, nonprofits have significantly less email production capacity, and send fewer broadcast and automated marketing emails than other organizations.<\/h2>\n<p>Nonprofits have&nbsp;<strong>33% fewer<\/strong> emails in production at any time on average<\/p>\n<ul>\n<li>6.4 emails in production at any time on average among nonprofits<\/li>\n<li>9.6 emails in production at any time on average among brands across all industries<\/li>\n<\/ul>\n<p>Nonprofits send <strong>22% fewer<\/strong> emails to their subscribers<\/p>\n<ul>\n<li>6.2 emails\/month sent to subscribers among nonprofits<\/li>\n<li>7.9 emails\/month sent to subscribers among brands across all industries<\/li>\n<\/ul>\n<p><strong>50% fewer<\/strong> nonprofits generate at least a quarter of their email marketing revenue from automated emails<\/p>\n<ul>\n<li>19% of nonprofits generate at least a quarter of their email marketing revenue from automated emails<\/li>\n<li>37% of brands across all industries generate at least a quarter of their email marketing revenue from automated emails<\/li>\n<\/ul>\n<h2>Because of all of those challenges, only 44% of nonprofit email marketers say their email program is successful.<\/h2>\n<p>Here are 6 tips to help you improve your email process and make your email program more successful:<\/p>\n<ol>\n<li><strong>Get creative when asking for more resources.<\/strong> Lobby for reallocating resources from lower-ROI channels to email. See if an existing employee can join the email team part-time, building up their skills. Working with freelancers can also be a great first step toward proving the positive impact more resources can have on your email program.<\/li>\n<li><strong>Adopt email production tools that let you automate time-consuming tasks.<\/strong> Use reusable code <a rel=\"noopener\" href=\"https:\/\/litmus.com\/blog\/automate-your-emails-in-two-ways-snippets-vs-partials\" target=\"_blank\" rel=\"noopener noreferrer\">snippets and partials<\/a>, <a rel=\"noopener\" href=\"https:\/\/litmus.com\/blog\/what-is-emmet\" target=\"_blank\" rel=\"noopener noreferrer\">Emmet<\/a>, <a rel=\"noopener\" href=\"https:\/\/litmus.com\/blog\/a-guide-to-css-inlining-in-email\" target=\"_blank\" rel=\"noopener noreferrer\">automatic CSS inliners<\/a>, or <a rel=\"noopener\" href=\"https:\/\/litmus.com\/blog\/add-automation-into-your-email-workflow-litmus\" target=\"_blank\" rel=\"noopener noreferrer\">other tools<\/a> that cut manual work, reduce production times, and decrease the chance of errors so you can get great emails out the door faster, even if your team is small.<\/li>\n<li><strong>Adopt responsive email templates.<\/strong> Half of all emails are opened on mobile devices. Serve those subscribers better by downloading <a rel=\"noopener\" href=\"https:\/\/litmus.com\/community\/templates\" target=\"_blank\" rel=\"noopener noreferrer\">responsive email templates<\/a> that make it easy to code mobile-friendly emails.<\/li>\n<li><strong>Make quality control a priority.<\/strong> You can\u2019t make a case for your cause if your emails are broken or don\u2019t look great to your subscribers. Adopt a <a rel=\"noopener\" href=\"https:\/\/litmus.com\/blog\/the-ultimate-email-checklist-24-things-to-check-before-you-send\" target=\"_blank\" rel=\"noopener noreferrer\">pre-send checklist<\/a> and test the rendering and functionality of your emails across inbox providers\u2014both of which are proven techniques for making a great impression in the inbox and increasing program success.<\/li>\n<li><strong>Send more personal, relevant emails.<\/strong> Sending more segmented emails, re-targeting emails to non-openers, and emails during peak donation or activity seasons are all ways to increase email frequency while minimizing email fatigue. Giving all of those emails a more personal look and feel also boosts performance. Relatedly&#8230;<\/li>\n<li><strong>Utilize the power of automated emails.<\/strong> Create a signup welcome series, \u201cThank You\u201d emails triggered by donations, donation request emails triggered by petition signings, support anniversary emails, and more. With a longer shelf-life than most one-off campaigns, these types of emails are one of the most efficient ways you can use your limited resources.<\/li>\n<\/ol>\n<h2>Email is often a nonprofit\u2019s most productive marketing channel by far, but they shouldn\u2019t be satisfied. Even better returns are possible with greater investments in processes, staffing, and resources.<\/h2>\n<p>Source: Litmus\u2019 2018 State of Email Survey of nearly 3,000 marketing professionals worldwide, including 241 nonprofits, between Dec. 19, 2017 and Jan. 31, 2018. Litmus is grateful to NextAfter for promoting the survey to its community of nonprofits. For more insights from the State of Email Survey, visit <a rel=\"noopener\" href=\"https:\/\/litmus.com\/stateofemail\" target=\"_blank\" rel=\"noopener noreferrer\">litmus.com\/stateofemail<\/a>.<\/p>\n<div class=\"cta\">\n<table>\n<tbody>\n<tr>\n<td class=\"block-1\"><img decoding=\"async\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2020\/04\/logo.png\" alt=\"Litmus\u2019 nonprofit discount\"><\/td>\n<td class=\"block-2\">\n<h2>Litmus &lt;3 Nonprofits<\/h2>\n<p>To help nonprofits get the most from their email marketing, Litmus is proud to offer a discount to eligible organizations. Email <a rel=\"noopener\" target=\"_blank\" href=\"mailto:billing@litmus.com\">billing@litmus.com<\/a> for more details.<\/p>\n<p class=\"zero\"><a class=\"btn medium orange button\" rel=\"noopener\" target=\"_blank\" href=\"mailto:billing@litmus.com\" target=\"_blank\" rel=\"noopener noreferrer\">Email us for details \u2192<\/a><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Nonprofits rely heavily on email marketing, but their email programs often suffer from underinvestment and therefore under-performance. Based on a survey of more than 240 nonprofits, Litmus details the unique challenges faced by the email programs at nonprofits in this infographic and, together with nonprofit research consultancy NextAfter, offers advice for how to build more successful email programs.<\/p>\n","protected":false},"author":3,"featured_media":5501,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"tags":[499,179,48],"blog_category":[117],"class_list":["post-5500","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","tag-email-coding","tag-responsive-email","tag-spam-filter","blog_category-infographs"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>6 Ways Nonprofits Can Improve Their Email Creation Process [Infographic] - Litmus<\/title>\n<meta name=\"description\" content=\"Nonprofits rely heavily on email marketing, but their email programs often suffer from underinvestment and therefore under-performance. Based on a survey of more than 240 nonprofits, Litmus details the unique challenges faced by the email programs at nonprofits in this infographic and, together with nonprofit research consultancy NextAfter, offers advice for how to build more successful email programs.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.litmus.com\/blog\/6-ways-nonprofits-can-improve-their-email-creation-process-infographic\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"6 Ways Nonprofits Can Improve Their Email Creation Process [Infographic]\" \/>\n<meta property=\"og:description\" content=\"Nonprofits rely heavily on email marketing, but their email programs often suffer from underinvestment and therefore under-performance. Based on a survey of more than 240 nonprofits, Litmus details the unique challenges faced by the email programs at nonprofits in this infographic and, together with nonprofit research consultancy NextAfter, offers advice for how to build more successful email programs.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.litmus.com\/blog\/6-ways-nonprofits-can-improve-their-email-creation-process-infographic\" \/>\n<meta property=\"og:site_name\" content=\"Litmus\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/litmusapp\" \/>\n<meta property=\"article:published_time\" content=\"2018-10-03T00:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-05-21T16:22:33+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2020\/04\/6-ways-nonprofits-can-improve.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1380\" \/>\n\t<meta property=\"og:image:height\" content=\"724\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@litmusapp\" \/>\n<meta name=\"twitter:site\" content=\"@litmusapp\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"6 Ways Nonprofits Can Improve Their Email Creation Process [Infographic] - Litmus","description":"Nonprofits rely heavily on email marketing, but their email programs often suffer from underinvestment and therefore under-performance. 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