{"id":5781,"date":"2016-04-08T00:00:00","date_gmt":"2016-04-08T00:00:00","guid":{"rendered":"https:\/\/www.litmus.com\/blog\/the-pros-and-cons-of-video-in-email-video\/"},"modified":"2023-02-27T16:51:30","modified_gmt":"2023-02-27T21:51:30","slug":"the-pros-and-cons-of-video-in-email-video","status":"publish","type":"post","link":"https:\/\/www.litmus.com\/blog\/the-pros-and-cons-of-video-in-email-video","title":{"rendered":"The Pros and Cons of Video in Email [Video]"},"content":{"rendered":"<p>\u201cVideo in email will finally take off.\u201d<\/p>\n<p>I made that prediction more than 3 years ago, after years of false starts and disappointing hype. At the time, I\u2019d just seen a number of big brands embed videos into emails, including Avon, Bloomingdale\u2019s, Brookstone, and Walgreens. I took that as a sign that <a rel=\"noopener\" href=\"https:\/\/www.litmus.com\/blog\/video-in-email\/\">video in email<\/a> had finally turned the corner, and that email marketers would finally be able to take direct advantage of the power of video rather than settling for static images of video consoles linked to videos on landing pages.<\/p>\n<p>And then Apple dropped support for HTML5 video in all of its email clients, sending the video in email movement back to square one.<\/p>\n<p>Today, video in email is still a very fringe design element, mostly because of inconsistent support across email clients. HTML5 video, which we used in the background of our <a rel=\"noopener\" href=\"https:\/\/litmus.com\/blog\/how-to-code-html5-video-background-in-email?utm_campaign=bestpractices_videoinemail&amp;utm_source=litmusblog&amp;utm_medium=blog\" target=\"_blank\" rel=\"noopener noreferrer\">2014 \u201cSave the Date\u201d email for The Email Design Conference<\/a>, works in a few clients. Video gifs, which are streaming compressed <a rel=\"noopener\" href=\"https:\/\/www.litmus.com\/blog\/a-guide-to-animated-gifs-in-email\/\">animated gifs<\/a>, work in several. Gmail has integration with YouTube. Video in email is the epitome of a patchwork solution.<\/p>\n<p>It\u2019s likely because of this poor support that few marketers have tried video in email, and of those who did, a significant portion has decided not to use it again anytime soon. That\u2019s what we found when we polled marketers recently.<\/p>\n<a rel=\"noopener\" href=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2020\/04\/video-in-email-usage-chart-01.png\"><img decoding=\"async\" class=\"\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2020\/04\/video-in-email-usage-chart-01.png\" alt=\"Video-in-email-usage-chart-01\" \/><\/a>\n<p>However, as much as marketers are lukewarm on the reality of embedded video in email, they really like the promise and potential of video in email. That so many marketers \u201cplan on trying it soon\u201d is an indication of this\u2014even though we believe only a small fraction of that 44% will likely follow through and actually try video in email this year.<\/p>\n<p>To get more perspective, we asked three of our speakers at <a rel=\"noopener\" href=\"https:\/\/litmus.com\/conference?utm_campaign=bestpractices_videoinemail&amp;utm_source=litmusblog&amp;utm_medium=blog\" target=\"_blank\" rel=\"noopener noreferrer\">The Email Design Conference<\/a> about their thoughts on video in email. Like our poll respondents, they liked the idea of video in email much more than the reality, which they thought raised design, user experience, and other challenges.<\/p>\n<p>You can watch the full interview here, or read a transcript of it below.<\/p>\n<p><script src=\"\/\/fast.wistia.com\/assets\/external\/E-v1.js\"><\/script><\/p>\n<div class=\"wistia_embed wistia_async_cuksnbhmqw seo=false\" style=\"height: 293px; width: 520px;\"><\/div>\n<h2>Brian Graves, UI Team Lead, DEG<\/h2>\n<p>With embedded video there&#8217;s technological challenges there. Things like iOS keep adding into the client and then removing it, so you never really know how it&#8217;s going to render well.<\/p>\n<p>And there&#8217;s also the design problem of if you&#8217;re sticking a video in email, what&#8217;s kind of the call to action there? What are you really driving people to do? Are you just trying to show them a commercial, or are you actually trying to do what email is usually for, which is to drive them to your website.<\/p>\n<p>And when you embed a video in an email you almost lose some of that CTA experience where you actually can drive them somewhere else. Because they play the video, the video is done, maybe they leave the inbox. You don&#8217;t really have a way to push them out to your website, or wherever you trying to push them, to take further action in the email.<\/p>\n<div class=\"cta\">\n<table>\n<tbody>\n<tr>\n<td class=\"block-1\"><img decoding=\"async\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2020\/04\/email-video.png\" \/><\/td>\n<td class=\"block-2\">\n<h2>Learn more about Email + Video<\/h2>\n<p>Our friends at Wistia explored what works, what doesn\u2019t, and what to measure when combining video and email in this webinar.<\/p>\n<p class=\"zero\"><a class=\"btn medium orange button\" rel=\"noopener\" href=\"https:\/\/litmus.com\/blog\/the-power-of-video-and-email-webinar-recording?utm_campaign=bestpractices_videoinemail&amp;utm_source=litmusblog&amp;utm_medium=blog\" target=\"_blank\" rel=\"noopener noreferrer\">Get the recap\u2192<\/a><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h2>Fabio Carneiro, Lead Email Developer &amp; UX Designer, MailChimp<\/h2>\n<p>The video in the email is a tricky topic. I mean, there&#8217;s a lot of heated debate here. I&#8217;m firmly in the camp that it&#8217;s a bad idea all the time. Simply because I&#8217;m a developer and a user experience designer, and I am concerned with the burden that the end user has to bear.<\/p>\n<p>There&#8217;s no way to make a video small and actually have it be like good and meaningful, I feel. So your option is to send in an email, a large video that the user has zero option as to whether or not it gets downloaded\u2014like, it will get downloaded. And so you&#8217;re incurring what could be a pretty significant data cost.<\/p>\n<p>Certainly, the other side of the argument is pretty compelling, right? People have shown that video makes\u2014video makes people perk up. Subscribers like it.<\/p>\n<h2>Mark Robbins, Email Developer, Rebelmail<\/h2>\n<p>Not long ago you didn&#8217;t have video on the web. So people would say, \u201cIs worth having a video on the web? We can just watch the TV. We can stick a Betamax in the player and watch that.\u201d But now you&#8217;ve got it on the web. And will that ever take off? And it does.<\/p>\n<p>So I don&#8217;t think we should write off video in email. I think there is, again, it&#8217;s down to use cases. I think there is a place for it, but when the support comes, then it&#8217;s a case of judging it then. At the moment, the support&#8217;s not really worth the effort, I don&#8217;t think.<\/p>\n<h2>More Expert Videos<\/h2>\n<ul>\n<li><a rel=\"noopener\" href=\"https:\/\/litmus.com\/blog\/speed-up-your-email-production-process-with-task-runners-and-static-site-generators-video?utm_campaign=bestpractices_videoinemail&amp;utm_source=litmusblog&amp;utm_medium=blog\">Speed Up Your Email Production Process with Task Runners &amp; Static Site Generators<\/a><\/li>\n<li><a rel=\"noopener\" href=\"https:\/\/litmus.com\/blog\/the-future-of-email-marketing-video?utm_campaign=bestpractices_videoinemail&amp;utm_source=litmusblog&amp;utm_medium=blog\">The Future of Email Marketing<\/a><\/li>\n<li><a rel=\"noopener\" href=\"https:\/\/litmus.com\/blog\/gaining-email-marketing-insights-from-big-data-video?utm_campaign=bestpractices_videoinemail&amp;utm_source=litmusblog&amp;utm_medium=blog\">Gaining Email Marketing Insights from Big Data<\/a><\/li>\n<li><a rel=\"noopener\" href=\"https:\/\/litmus.com\/blog\/achieving-better-performance-with-email-segmentation-personalization-video?utm_campaign=bestpractices_videoinemail&amp;utm_source=litmusblog&amp;utm_medium=blog\">Achieving Better Performance with Email Segmentation &amp; Personalization<\/a><\/li>\n<li><a rel=\"noopener\" href=\"https:\/\/litmus.com\/blog\/email-marketing-success-metrics-vary-by-subscriber-video?utm_campaign=bestpractices_videoinemail&amp;utm_source=litmusblog&amp;utm_medium=blog\">Email Marketing Success Metrics Vary by Subscriber<\/a><\/li>\n<li><a rel=\"noopener\" href=\"https:\/\/litmus.com\/blog\/the-pitfalls-of-email-marketing-metrics-ab-testing-video?utm_campaign=bestpractices_videoinemail&amp;utm_source=litmusblog&amp;utm_medium=blog\">The Pitfalls of Email Marketing Metrics &amp; A\/B Testing<\/a><\/li>\n<li><a rel=\"noopener\" href=\"https:\/\/litmus.com\/blog\/will-we-ever-have-email-coding-standards?utm_campaign=bestpractices_videoinemail&amp;utm_source=litmusblog&amp;utm_medium=blog\">Will We Ever Have Email Coding Standards?<\/a><\/li>\n<li><a rel=\"noopener\" href=\"https:\/\/litmus.com\/blog\/email-marketing-in-the-age-of-data-breaches-tightening-regulations-video?utm_campaign=bestpractices_videoinemail&amp;utm_source=litmusblog&amp;utm_medium=blog\">Email Marketing in the Age of Data Breaches &amp; Tightening Regulations<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Implementing video in email is tricky and involves the liberal use of fallbacks. However, as much as marketers are lukewarm on the reality of embedded video in email, they really like the promise and potential of video in email. We talk with three email marketing experts about the challenges and opportunities.<\/p>\n","protected":false},"author":3,"featured_media":5782,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"tags":[240,102],"blog_category":[57,200],"class_list":["post-5781","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","tag-animated-gif","tag-html","blog_category-observations","blog_category-video"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>The Pros and Cons of Video in Email [Video] - Litmus<\/title>\n<meta name=\"description\" content=\"Implementing video in email is tricky and involves the liberal use of fallbacks. However, as much as marketers are lukewarm on the reality of embedded video in email, they really like the promise and potential of video in email. We talk with three email marketing experts about the challenges and opportunities.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.litmus.com\/blog\/the-pros-and-cons-of-video-in-email-video\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Pros and Cons of Video in Email [Video]\" \/>\n<meta property=\"og:description\" content=\"Implementing video in email is tricky and involves the liberal use of fallbacks. However, as much as marketers are lukewarm on the reality of embedded video in email, they really like the promise and potential of video in email. We talk with three email marketing experts about the challenges and opportunities.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.litmus.com\/blog\/the-pros-and-cons-of-video-in-email-video\" \/>\n<meta property=\"og:site_name\" content=\"Litmus\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/litmusapp\" \/>\n<meta property=\"article:published_time\" content=\"2016-04-08T00:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-02-27T21:51:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2020\/04\/featured-image-video-in-email.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1380\" \/>\n\t<meta property=\"og:image:height\" content=\"724\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@litmusapp\" \/>\n<meta name=\"twitter:site\" content=\"@litmusapp\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"The Pros and Cons of Video in Email [Video] - Litmus","description":"Implementing video in email is tricky and involves the liberal use of fallbacks. 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