{"id":5783,"date":"2016-04-12T00:00:00","date_gmt":"2016-04-12T00:00:00","guid":{"rendered":"https:\/\/www.litmus.com\/blog\/how-to-promote-your-content\/"},"modified":"2023-07-12T18:02:59","modified_gmt":"2023-07-12T22:02:59","slug":"how-to-promote-your-content","status":"publish","type":"post","link":"https:\/\/www.litmus.com\/blog\/how-to-promote-your-content","title":{"rendered":"How to Successfully Promote Your Content Through Email featuring Joe Pulizzi"},"content":{"rendered":"<p>For most brands, a person\u2019s email address is as good as any currency. Not just because it\u2019s how they communicate with and, advertise, promote, sell, and even deliver their products to customers, but more importantly, because it signals the subscriber&#8217;s willingness to listen.<\/p>\n<p>Yet for many brands, the email creation process is an afterthought. In general, marketers focus way too much on acquisition and not enough on retention. They optimize for search engines to get found, social media for clicks, and on-page elements to generate conversions.<\/p>\n<p>But after the conversion, optimization tends to fall off both in strategy <em>and<\/em> execution when it comes to email delivery. This lack of focus tends to lead to the \u201cspray and pray\u201d method of email marketing, and lame personalization tactics like \u201c<a rel=\"noopener\" href=\"https:\/\/litmus.com\/blog\/email-personalization-is-about-so-much-more-than-your-first_name?utm_campaign=email_copywriting_series_Pulizzi&amp;utm_source=litmusblog&amp;utm_medium=blog\">Dear [first_name]<\/a>\u201d in an attempt to make up for it.<\/p>\n<p>Joe Pulizzi and his team at <a rel=\"noopener\" target=\"_blank\" href=\"http:\/\/contentmarketinginstitute.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Content Marketing Institute<\/a> have a much different approach.<\/p>\n<p>Pulizzi, founder at CMI, is an author, speaker, and evangelist on all things content marketing. His latest book, <em><a rel=\"noopener\" target=\"_blank\" href=\"http:\/\/www.amazon.com\/Content-Inc-Entrepreneurs-Successful-Businesses\/dp\/125958965X\" target=\"_blank\" rel=\"noopener noreferrer\">Content Inc.<\/a><\/em>, details how entrepreneurs are leveraging content to build massive audiences, even before they have anything to sell.<\/p>\n<p>His views on developing a content marketing mission statement not only apply to the content we produce on blogs and other publications, but also in the content we send via email, too.<\/p>\n<p>That was the focus of our conversation for the latest installment of The Email Copywriting Series.<\/p>\n<figure id=\"post-12228 media-12228\" class=\"aligncenter\"><img decoding=\"async\" class=\"\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2020\/04\/divider-2.png\" alt=\"divider\" \/><\/figure>\n<p><strong>Q: The digital marketing landscape is centered around email. Marketers base their interactions around collecting emails for leads and customers, so how do marketers create a mission that ties everything together?<\/strong><\/p>\n<p>Email is the most important channel, because it\u2019s the one we have the most control over.<\/p>\n<p>What we&#8217;ve got to remember is that we\u2019re hopefully talking to one specific audience. And if we\u2019re to look at what the content marketing mission is, and where we start\u2014why do we even look at that?<\/p>\n<p>Well, look at the greatest media and publishing launches of all time, or any media company that launches a product\u2014it always starts with an editorial mission to keep them on track and use that as a litmus test to measure any content created around the overall mission statement.<\/p>\n<p>The content marketing mission statement is made up of three things:<\/p>\n<p><em><strong>Who is the particular audience?<\/strong><\/em> You want to be very specific with that <em>one<\/em> particular audience. Let\u2019s say you\u2019re targeting engineers\u2014you\u2019ve got to make sure you\u2019re not sending your email to plant managers, chief financial officers, etc.\u2014you\u2019re just talking to engineers, and hopefully even more specific than that.<\/p>\n<p><em><strong>What are you going to deliver?<\/strong><\/em> Is it simple tips? Something hyper-specific that\u2019s going to help them with their job in some way? Is it more complex answers? Is it audio content? Visual? Textual?<\/p>\n<p><em><strong>What\u2019s the outcome?<\/strong><\/em> This is the most important. Nobody looks at their editorial calendar when their sending emails and adds \u201coutcome.\u201d And I think this is the most important thing. Let\u2019s say you\u2019re looking at your editorial calendar, you\u2019ve got:<\/p>\n<ul>\n<li>The topic<\/li>\n<li>The person responsible<\/li>\n<li>The person who will proof it<\/li>\n<li>The search engine keywords<\/li>\n<li>Outcome? What\u2019s in it for the audience?<\/li>\n<\/ul>\n<p>If you can be specific about what\u2019s in it for the audience, do you know how far ahead your editorial and email creation team will be? If you don\u2019t do that, then the person creating the content may not have a very good lense for what they\u2019re trying to accomplish. Are you trying to help them live better lives? Get better jobs? What\u2019s the <em>specific<\/em> outcome for the audience?<\/p>\n<div class=\"copywriting-quote\">\n<blockquote class=\"rectangle-quote\"><p>&#8220;If you can be specific about what\u2019s in it for the audience, do you know how far ahead your editorial and email creation team will be?&#8221;<\/p><\/blockquote>\n<p><a rel=\"noopener\" target=\"_blank\" href=\"http:\/\/ctt.ec\/fS601\" target=\"_blank\" rel=\"noopener noreferrer\">Tweet this\u2192<\/a><\/p>\n<\/div>\n<p>Create that content marketing mission statement, and if you do that, what we\u2019ve found with our <a rel=\"noopener\" target=\"_blank\" href=\"http:\/\/contentmarketinginstitute.com\/wp-content\/uploads\/2015\/09\/2016_B2B_Report_Final.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">content marketing benchmark research<\/a> is that you are twice as effective as the brands that don\u2019t.<\/p>\n<figure id=\"post-12228 media-12228\" class=\"aligncenter\"><img decoding=\"async\" class=\"\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2020\/04\/divider-2.png\" alt=\"divider\" \/><\/figure>\n<p><strong>Q: Speaking of outcomes, many marketers focus on opens, clicks, etc., and these are very brand centric. So how does a marketer go about measuring the effect and the outcome of a user at a more existential level?<br \/>\n<\/strong><br \/>\nI\u2019m going to be very different here because I have a very different take on how we look at our email subscribers.<\/p>\n<p>The first time we get someone to subscribe to our emails, I\u2019m not going to be selling them anything. Our research tells us that we want our subscribers to be engaged with at least three things that we offer from a content perspective.<\/p>\n<p>So let\u2019s say someone subscribes to our email newsletter, and then they subscribe to our magazine and a webinar. Our numbers tell us that someone engaging with at least three different content pieces are way more likely to pay for one of our services.<\/p>\n<p>Of course you want subscribers opening and engaging with your emails, but what I\u2019m looking at is, have they said \u2018yes\u2019 three different times.<\/p>\n<p>If I can get someone to subscribe to three different things, they behave much differently than someone who only subscribes to our newsletter. Of course, I\u2019m not an email marketer per se, I\u2019m a publisher from a media background, so I always look at how behavior changes across different engagements.<\/p>\n<p>We always talk with the team about, you\u2019re an octopus, you want to wrap your audience in content. We want to cover the three legs of the stool: digital, print, and in-person events. We want to engage across three different platforms with content in some way, and email is always the start of that. But it\u2019s just the start.<\/p>\n<p>We\u2019re going to build the relationship from there and get them involved and opted in to other content initiatives we\u2019re doing.<\/p>\n<figure id=\"post-12228 media-12228\" class=\"aligncenter\"><img decoding=\"async\" class=\"\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2020\/04\/divider-2.png\" alt=\"divider\" \/><\/figure>\n<p><strong>Q: In Content Marketing Inc., the main theme is about building the audience and platform first. So publish and share content before you really have anything to sell. Once that\u2019s built and established, it\u2019s much easier to sell. What has this model looked like for Content Marketing Institute?<\/strong><\/p>\n<p>It was really a happy accident. It was really weird, because when I launched what is now Content Marketing Institute, we didn\u2019t have any products or services to sell. So we thought, &#8220;we\u2019ll just blog three times a week&#8221;, and we started to generate subscribers for a weekly newsletter, which was our first offering.<\/p>\n<p>We had a blog and newsletter, and really that was it. We just kept delivering value and what happened over time was, subscribers started to know, like, and trust us as an organization.<\/p>\n<p>When we were ready to launch our products and services, our subscribers were already very open and trusting to us. We already had the credibility and the authority in the industry and they were ready to buy.<\/p>\n<p>In <em>Content Inc.<\/em>, we reverse engineered 50+ success stories, and they were almost all happy accidents. \u201cWe don\u2019t really know what we\u2019re going to sell right now, but we know that this is the audience we want to target, this is what we\u2019re passionate about, here is where we can be a leading expert in something. We targeted a platform and consistently deliver content over time and we monetize down the road.\u201d<\/p>\n<p>This is where most people miss the boat. They try and get the email and sell right away, but the relationship has just started.<\/p>\n<p>What we\u2019ve found, by waiting until the relationship is built over time, is that subscribers are more willing to buy from you later.<\/p>\n<figure id=\"post-12228 media-12228\" class=\"aligncenter\"><img decoding=\"async\" class=\"\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2020\/04\/divider-2.png\" alt=\"divider\" \/><\/figure>\n<p><strong>Q: What\u2019s more important\u2014a massive database of email addresses, or a smaller list with high brand equity?<\/strong><\/p>\n<p>So my take is that if you do not have a super valuable content asset, in that if it\u2019s not the one place where subscribers get their information, then you\u2019d need quantity. You want as many as possible, you\u2019re going to play the numbers and percentages, you\u2019re going to forecast opens and click throughs and figure out your formula.<\/p>\n<p>But let\u2019s be realistic, that\u2019s not what we want. We want to create credibility with the right people and do the least amount of work for the most amount of impact.<\/p>\n<p>Look at what <em>The New York Times<\/em> has done. They\u2019ve launched tons of targeted newsletters that are specific to a lot of their column authors, and they\u2019re seeing open rates as high as 50-70%.<\/p>\n<p>Wouldn\u2019t it be better to have a variety of email offerings that are really focused and super valuable that people really want to open than having one massive list?<\/p>\n<div class=\"copywriting-quote\">\n<blockquote class=\"rectangle-quote\"><p>&#8220;Wouldn\u2019t it be better to have a variety of email offerings that are really focused and super valuable?&#8221;<\/p><\/blockquote>\n<p><a rel=\"noopener\" target=\"_blank\" href=\"http:\/\/ctt.ec\/5nVzd\" target=\"_blank\" rel=\"noopener noreferrer\">Tweet this\u2192<\/a><\/p>\n<\/div>\n<p>I think there\u2019s an opportunity to look at your database and say, \u201clook, let\u2019s make this a more valuable experience.\u201d<\/p>\n<figure id=\"post-12228 media-12228\" class=\"aligncenter\"><img decoding=\"async\" class=\"\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2020\/04\/divider-2.png\" alt=\"divider\" \/><\/figure>\n<h2>The principles of executing a valuable subscriber experience<\/h2>\n<ul>\n<li>Be specific about the outcomes your subscribers should experience as a result of reading your email. Are you trying to help them live better lives? Get better jobs?<\/li>\n<li>Identify your engagement number, which is the amount of content your subscribers need to consume before they are ready to buy, and focus your email strategy on delivering on this number.<\/li>\n<li>If you\u2019re building or launching a new product, focus on building your audience by creating value in your initial content + email offerings. Sales come easier after that.<\/li>\n<li>Send a variety of email offerings that are really focused and super valuable instead of sending blanket emails to one massive list.<\/li>\n<\/ul>\n<h3>Listen to the full recording of our conversation with Joe Pulizzi:<\/h3>\n<h3>Make sure the next email you write makes it to the inbox<\/h3>\n<div class=\"cta\">\n<table>\n<tbody>\n<tr>\n<td class=\"block-1\"><img decoding=\"async\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2020\/04\/tracking-manager.png\" alt=\"\" \/><\/td>\n<td class=\"block-2\">\n<h2>Litmus Spam Testing<\/h2>\n<p>Once your email is written, make sure it actually reaches your subscribers&#8217; inbox. Get your email scanned by every major spam filter before you send.<\/p>\n<p class=\"zero\"><a class=\"btn medium orange button\" rel=\"noopener\" href=\"https:\/\/litmus.com\/spam-filter-tests?utm_campaign=email_copywriting_series_Pulizzi&amp;utm_source=litmusblog&amp;utm_medium=blog\" target=\"_blank\" rel=\"noopener noreferrer\">Run a Spam Test \u2192<\/a><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>For most brands, a person\u2019s email address is as good as any currency. Not just because it\u2019s how they communicate with and, advertise, promote, sell, and even deliver their products to customers, but more importantly, because it signals the subscriber&#8217;s willingness to listen.<\/p>\n","protected":false},"author":3,"featured_media":5784,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"tags":[1789],"blog_category":[57,53],"class_list":["post-5783","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","tag-subscriber","blog_category-observations","blog_category-tips-resources"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Successfully Promote Your Content Through Email featuring Joe Pulizzi - Litmus<\/title>\n<meta name=\"description\" content=\"For most brands, a person\u2019s email address is as good as any currency. 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