{"id":6543,"date":"2015-10-26T00:00:00","date_gmt":"2015-10-26T00:00:00","guid":{"rendered":"https:\/\/www.litmus.com\/blog\/life-as-an-email-marketer\/"},"modified":"2020-04-21T21:17:57","modified_gmt":"2020-04-21T21:17:57","slug":"life-as-an-email-marketer","status":"publish","type":"post","link":"https:\/\/www.litmus.com\/blog\/life-as-an-email-marketer","title":{"rendered":"True Life: I Send Email As Part of My Job"},"content":{"rendered":"<p>They say hard times foster companionship. <em>(For the purposes of this article, let&#8217;s just say &#8220;they&#8221; is me.)<\/em><\/p>\n<p>For example, if you\u2019ve ever been stuck in an elevator with someone, there\u2019s a high probability that they\u2019ll wind up in your wedding party someday.<\/p>\n<p>Rough flight? Good chance that stranger hogging the arm rest next to you will be exchanging holiday stationery come December.<\/p>\n<p>People are wired this way.<\/p>\n<p>It\u2019s why email marketers share a bond unrivaled in the digital realm. Most common folk stress when sending a one off email to their friend, coworker, or boss. Email marketers do this at scale every single day.<\/p>\n<p>But rather than stress about it, email marketers revel in the challenge and rally around it. That\u2019s why The Email Design Conference this year, my first in attendance, felt equal parts Phish concert as it did email conference. Minus the 20 minute guitar solos, everyone there had a shared passion that brought them together.<\/p>\n<p>Passions born from overcoming extreme day-to-day challenges.<\/p>\n<p>And while there are too many to respectfully detail here, the following are just a few of the realities email marketers face every day.<\/p>\n<p>(Feel free to leave your address in the comments if you\u2019d like to exchange holiday greetings.)<\/p>\n<h2>Borrowing everyone in the room&#8217;s device to preview<\/h2>\n<p>Anyone who sends email on behalf of their company is familiar with the pride swallowing process of asking their coworkers to borrow their device or desktop to preview how an email looks. Several times.<\/p>\n<p>In fact, email marketers use their coworkers devices so much, they should probably be on their data plan.<\/p>\n<blockquote><p>I\u2019ve used my coworkers&#8217; devices to check emails so often I should be on their data plan. <a rel=\"noopener\" target=\"_blank\" href=\"http:\/\/ctt.ec\/2CS0r\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>(Click to tweet!)<\/strong><\/a><\/p><\/blockquote>\n<p>What\u2019s my email look like on iPhone? Android? Who has an iPhone 6+? Wait\u2026what about 5s? Is anyone using Outlook 2003? Who has an iPad Mini?<\/p>\n<p>Differences in device manufacturers, operating systems, screen sizes, rendering engines, and email applications all affect how an email looks on a any device.<\/p>\n<p>Every time a new device or screen size goes to market, an email marketer\u2019s job gets even harder.<\/p>\n<p>If manually checking every device and machine were a universally understood skill, email marketers would have their own trading cards.<\/p>\n<p>&#8220;Did you see how many devices Kevin Mandeville checked last year? 364! Glad I picked him on my email marketer fantasy team.&#8221;<\/p>\n<p><em>How can I make this easier?<\/em><\/p>\n<p>What if your next email send didn\u2019t involve asking your coworker to scooch over while you preview from their desktop or device?<\/p>\n<p><a rel=\"noopener\" href=\"https:\/\/litmus.com\/whats-new?utm_campaign=products_checklist&amp;utm_source=litmusblog&amp;utm_medium=blog\" target=\"_blank\" rel=\"noopener noreferrer\">It is possible to see previews of your email across popular devices and inboxes in seconds.<\/a> This means you can start reassembling those office relationships today that were previously built upon you always needing something.<\/p>\n<h2>Sending way too many proofs<\/h2>\n<p>One of the many downfalls of manually checking everyone within earshot\u2019s device is that you end up sending way too many proofs to yourself.<\/p>\n<p><strong>Button formatting looks weird on iOS?<\/strong> <em>Let me go fix that.<\/em><br \/>\n<strong>Special characters in my subject line aren\u2019t showing up in Outlook?<\/strong> <em>Let me go fix that.<\/em><br \/>\n<strong>I spelled <em>legitimacy<\/em> wrong?<\/strong> <em>Let me go fix that.<\/em><\/p>\n<p>It seems impossible to identify and fix every little rendering and grammar issue all in one shot. As a result, your inbox becomes flooded with proofs, and anyone familiar with this is also knows that if you don\u2019t delete your previous proofs, you end up lost in \u201cthread-ception.&#8221;<\/p>\n<p>When emails are threaded, formatting tends to get a little wacky, having you question your entire purpose not only in this profession, but in life as well.<\/p>\n<blockquote><p>I\u2019ve sent myself so many proofs that I\u2019m often lost in thread-ception. What\u2019s real? <a rel=\"noopener\" target=\"_blank\" href=\"http:\/\/ctt.ec\/Me82i\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>(Click to tweet!)<\/strong><\/a><\/p><\/blockquote>\n<p><em>How can I make this easier?<\/em><\/p>\n<p>Sending proofs to yourself (and coworkers!) is always going to be a part of an email marketer\u2019s workflow. It has to be. No matter how smart technology gets, there is still no substitute for the human eye.<\/p>\n<p>However, <a rel=\"noopener\" href=\"https:\/\/litmus.com\/whats-new?utm_campaign=products_checklist&amp;utm_source=litmusblog&amp;utm_medium=blog\" target=\"_blank\" rel=\"noopener noreferrer\">there are tools like Checklist<\/a> that check everything that could possibly go wrong with your email for you. In one shot. It\u2019s built of years of research and millions of data points to make sure every email is optimized not only for the inbox, but for your sanity as well.<\/p>\n<h2>Fearing the send button<\/h2>\n<p>Listen, there is really no tasteful way to put this; if you\u2019ve ever sent an email to large segments of people on behalf of your company, you\u2019ve tasted your own vomit at least once.<\/p>\n<p>There is nothing to be ashamed of here. It\u2019s a perfectly natural, normal thing.<\/p>\n<blockquote><p>Every time I press send I\u2019m reminded of what my lunch tasted like. <a rel=\"noopener\" target=\"_blank\" href=\"http:\/\/ctt.ec\/x1rab\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>(Click to tweet!)<\/strong><\/a><\/p><\/blockquote>\n<p>To make things worse, it seems that every ESP asks you, almost condescendingly, if you\u2019re sure you want to send that email.<\/p>\n<p><strong>Are you sure you want to send?<\/strong> <em>Yup.<\/em><br \/>\n<strong>No but, like, this is going to lots of people. You\u2019re sure you want to do this?<\/strong> <em>I mean, I think so?<\/em><br \/>\n<strong>You\u2019re seriously going to send this email?<\/strong> <em>Uh. No?<\/em><\/p>\n<p>Sending email is scary. In most cases, mistakes are permanent, and since email presents the highest digital ROI for marketers, they\u2019re also very costly.<\/p>\n<p>Losing money because of a snafu in an email usually doesn\u2019t go over very well with the people in charge.<\/p>\n<p><em>How can I make this easier?<\/em><\/p>\n<p>Confidence. And the only way to be more confident about the email you\u2019re sending is by thoroughly testing and previewing your emails before you send.<\/p>\n<h2>Post-send paranoia<\/h2>\n<p>The fear of sending doesn\u2019t commence once the email has been sent. Anyone who has sent email can tell you that post-send anxiety, albeit much different, is no less intense than pre-send anxiety.<\/p>\n<p>You\u2019re waiting for the other shoe to drop. For the first email complaint that a button isn\u2019t working. For your boss to email you asking \u201cwho proofed this\u201d?<\/p>\n<p>As a result, you want to be the first one to find any problems in an attempt to be proactive. So you open the email everywhere you can and click all of the things. Multiple times. This is when every email marketer\u2019s obsessive compulsive disorder kicks in.<\/p>\n<p>You click every link multiple times. You check your iPhone five times in case there were some mobile issues you didn\u2019t see the first four times.<\/p>\n<blockquote><p>Our click rate is largely compromised by my own paranoia that everything is working. <a rel=\"noopener\" target=\"_blank\" href=\"http:\/\/ctt.ec\/EX015\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>(Click to tweet!)<\/strong><\/a><\/p><\/blockquote>\n<p><em>How can I make this easier?<\/em><\/p>\n<p><a rel=\"noopener\" href=\"https:\/\/litmus.com\/whats-new?utm_campaign=products_checklist&amp;utm_source=litmusblog&amp;utm_medium=blog\" target=\"_blank\" rel=\"noopener noreferrer\">See Checklist.<\/a><\/p>\n<h2>Putting out fires post-send<\/h2>\n<p>Every email marketer has their own horror story.<\/p>\n<p>An email that accidentally went out as a fax. A dynamic function that broke an entire email. A segment that wasn\u2019t supposed to receive the email that did.<\/p>\n<p><a rel=\"noopener\" href=\"https:\/\/litmus.com\/blog\/email-marketing-confessions-how-our-live-twitter-feed-email-imploded?utm_campaign=products_checklist&amp;utm_source=litmusblog&amp;utm_medium=blog\" target=\"_blank\" rel=\"noopener noreferrer\">Mistakes happen.<\/a> When they do, you do your best to start putting out fires. You go from marketing to PR real quick, thinking in terms of damage control rather than email strategy.<\/p>\n<blockquote><p>I\u2019ve put out more fires than the entire cast of <em>Rescue Me<\/em> combined. <a rel=\"noopener\" target=\"_blank\" href=\"http:\/\/ctt.ec\/N8re6\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>(Click to tweet!)<\/strong><\/a><\/p><\/blockquote>\n<p><em>How can I make this easier?<\/em><\/p>\n<p>&#8230;by fireproofing your campaigns prior to hitting send. Using <a rel=\"noopener\" href=\"https:\/\/litmus.com\/whats-new?utm_campaign=products_checklist&amp;utm_source=litmusblog&amp;utm_medium=blog\" target=\"_blank\" rel=\"noopener noreferrer\">tools like Checklist<\/a> allow you to spend more time on new ideas and possibilities and less time putting out fires and troubleshooting yesterday\u2019s email problems.<\/p>\n<h2>How about you?<\/h2>\n<p>While we all share a common list of challenges every day, we also have those challenges (seemingly?) unique to us and our process. Think of this as a support group.<\/p>\n<p>Use the comments section or <a rel=\"noopener\" target=\"_blank\" href=\"http:\/\/ctt.ec\/9o2C3\">tweet using #emailproblems<\/a> to share yours.<\/p>\n<p>&nbsp;<\/p>\n<div class=\"cta\">\n<table>\n<tbody>\n<tr>\n<td class=\"block-1\">\n                    <img decoding=\"async\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2020\/04\/cta-try-litmus-graphic.png\"><\/td>\n<td class=\"block-2\">\n<h2>Take the fear out of pressing send<\/h2>\n<p class=\"zero\"><a rel=\"noopener\" href=\"https:\/\/litmus.com\/hello?utm_campaign=products_checklist&amp;utm_source=litmusblog&amp;utm_medium=blog\" target=\"_blank\" class=\"btn medium orange button\" rel=\"noopener noreferrer\">Try Checklist free<\/a><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>They say hard times foster companionship. It\u2019s why email marketers share a bond unrivaled in the digital realm. Most common folk stress when sending a one off email to their friend, coworker, or boss. Email marketers do this at scale every single day. And while the challenges they face are too vast to respectfully detail here, the following are just a few of the realities email marketers face every day.<\/p>\n","protected":false},"author":3,"featured_media":6544,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"tags":[478],"blog_category":[57],"class_list":["post-6543","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","tag-design","blog_category-observations"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>True Life: I Send Email As Part of My Job - Litmus<\/title>\n<meta name=\"description\" content=\"They say hard times foster companionship. It\u2019s why email marketers share a bond unrivaled in the digital realm. Most common folk stress when sending a one off email to their friend, coworker, or boss. Email marketers do this at scale every single day. And while the challenges they face are too vast to respectfully detail here, the following are just a few of the realities email marketers face every day.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.litmus.com\/blog\/life-as-an-email-marketer\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"True Life: I Send Email As Part of My Job\" \/>\n<meta property=\"og:description\" content=\"They say hard times foster companionship. It\u2019s why email marketers share a bond unrivaled in the digital realm. Most common folk stress when sending a one off email to their friend, coworker, or boss. Email marketers do this at scale every single day. And while the challenges they face are too vast to respectfully detail here, the following are just a few of the realities email marketers face every day.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.litmus.com\/blog\/life-as-an-email-marketer\" \/>\n<meta property=\"og:site_name\" content=\"Litmus\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/litmusapp\" \/>\n<meta property=\"article:published_time\" content=\"2015-10-26T00:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-04-21T21:17:57+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2020\/04\/featured-image-i-send-email.png\" \/>\n\t<meta property=\"og:image:width\" content=\"690\" \/>\n\t<meta property=\"og:image:height\" content=\"362\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@litmusapp\" \/>\n<meta name=\"twitter:site\" content=\"@litmusapp\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"True Life: I Send Email As Part of My Job - Litmus","description":"They say hard times foster companionship. It\u2019s why email marketers share a bond unrivaled in the digital realm. Most common folk stress when sending a one off email to their friend, coworker, or boss. Email marketers do this at scale every single day. And while the challenges they face are too vast to respectfully detail here, the following are just a few of the realities email marketers face every day.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.litmus.com\/blog\/life-as-an-email-marketer","og_locale":"en_US","og_type":"article","og_title":"True Life: I Send Email As Part of My Job","og_description":"They say hard times foster companionship. It\u2019s why email marketers share a bond unrivaled in the digital realm. Most common folk stress when sending a one off email to their friend, coworker, or boss. Email marketers do this at scale every single day. And while the challenges they face are too vast to respectfully detail here, the following are just a few of the realities email marketers face every day.","og_url":"https:\/\/www.litmus.com\/blog\/life-as-an-email-marketer","og_site_name":"Litmus","article_publisher":"https:\/\/www.facebook.com\/litmusapp","article_published_time":"2015-10-26T00:00:00+00:00","article_modified_time":"2020-04-21T21:17:57+00:00","og_image":[{"width":690,"height":362,"url":"https:\/\/www.litmus.com\/wp-content\/uploads\/2020\/04\/featured-image-i-send-email.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_creator":"@litmusapp","twitter_site":"@litmusapp","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.litmus.com\/blog\/life-as-an-email-marketer#article","isPartOf":{"@id":"https:\/\/www.litmus.com\/blog\/life-as-an-email-marketer"},"author":{"name":"","@id":""},"headline":"True Life: I Send Email As Part of My Job","datePublished":"2015-10-26T00:00:00+00:00","dateModified":"2020-04-21T21:17:57+00:00","mainEntityOfPage":{"@id":"https:\/\/www.litmus.com\/blog\/life-as-an-email-marketer"},"wordCount":1303,"commentCount":0,"publisher":{"@id":"https:\/\/www.litmus.com\/#organization"},"image":{"@id":"https:\/\/www.litmus.com\/blog\/life-as-an-email-marketer#primaryimage"},"thumbnailUrl":"https:\/\/www.litmus.com\/wp-content\/uploads\/2020\/04\/featured-image-i-send-email.png","keywords":["Design"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.litmus.com\/blog\/life-as-an-email-marketer#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.litmus.com\/blog\/life-as-an-email-marketer","url":"https:\/\/www.litmus.com\/blog\/life-as-an-email-marketer","name":"True Life: I Send Email As Part of My Job - Litmus","isPartOf":{"@id":"https:\/\/www.litmus.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.litmus.com\/blog\/life-as-an-email-marketer#primaryimage"},"image":{"@id":"https:\/\/www.litmus.com\/blog\/life-as-an-email-marketer#primaryimage"},"thumbnailUrl":"https:\/\/www.litmus.com\/wp-content\/uploads\/2020\/04\/featured-image-i-send-email.png","datePublished":"2015-10-26T00:00:00+00:00","dateModified":"2020-04-21T21:17:57+00:00","description":"They say hard times foster companionship. It\u2019s why email marketers share a bond unrivaled in the digital realm. Most common folk stress when sending a one off email to their friend, coworker, or boss. Email marketers do this at scale every single day. And while the challenges they face are too vast to respectfully detail here, the following are just a few of the realities email marketers face every day.","breadcrumb":{"@id":"https:\/\/www.litmus.com\/blog\/life-as-an-email-marketer#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.litmus.com\/blog\/life-as-an-email-marketer"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.litmus.com\/blog\/life-as-an-email-marketer#primaryimage","url":"https:\/\/www.litmus.com\/wp-content\/uploads\/2020\/04\/featured-image-i-send-email.png","contentUrl":"https:\/\/www.litmus.com\/wp-content\/uploads\/2020\/04\/featured-image-i-send-email.png","width":690,"height":362},{"@type":"BreadcrumbList","@id":"https:\/\/www.litmus.com\/blog\/life-as-an-email-marketer#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.litmus.com\/"},{"@type":"ListItem","position":2,"name":"True Life: I Send Email As Part of My Job"}]},{"@type":"WebSite","@id":"https:\/\/www.litmus.com\/#website","url":"https:\/\/www.litmus.com\/","name":"Litmus","description":"Are you getting the most out of your email marketing?","publisher":{"@id":"https:\/\/www.litmus.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.litmus.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.litmus.com\/#organization","name":"Litmus Software","url":"https:\/\/www.litmus.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.litmus.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.litmus.com\/wp-content\/uploads\/2025\/04\/featured-image.png","contentUrl":"https:\/\/www.litmus.com\/wp-content\/uploads\/2025\/04\/featured-image.png","width":600,"height":314,"caption":"Litmus Software"},"image":{"@id":"https:\/\/www.litmus.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/litmusapp","https:\/\/x.com\/litmusapp"]},{"@type":"Person","@id":""}]}},"acf":[],"_links":{"self":[{"href":"https:\/\/www.litmus.com\/wp-json\/wp\/v2\/posts\/6543","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.litmus.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.litmus.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.litmus.com\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.litmus.com\/wp-json\/wp\/v2\/comments?post=6543"}],"version-history":[{"count":0,"href":"https:\/\/www.litmus.com\/wp-json\/wp\/v2\/posts\/6543\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.litmus.com\/wp-json\/wp\/v2\/media\/6544"}],"wp:attachment":[{"href":"https:\/\/www.litmus.com\/wp-json\/wp\/v2\/media?parent=6543"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.litmus.com\/wp-json\/wp\/v2\/tags?post=6543"},{"taxonomy":"blog_category","embeddable":true,"href":"https:\/\/www.litmus.com\/wp-json\/wp\/v2\/blog_category?post=6543"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}