{"id":54100,"date":"2021-05-06T12:47:00","date_gmt":"2021-05-06T16:47:00","guid":{"rendered":"https:\/\/www.litmus.com\/?post_type=story&#038;p=54100"},"modified":"2025-12-12T08:34:32","modified_gmt":"2025-12-12T13:34:32","slug":"pretty-little-thing-3","status":"publish","type":"story","link":"https:\/\/www.litmus.com\/customers\/pretty-little-thing-3","title":{"rendered":"PrettyLittleThing: Live Social Signals"},"content":{"rendered":"\n<div id=\"text-two-columns-block_5dff1374968da1a331f76a0f5bacc4cf\" class=\"block-text-two-columns alignfull\" style=\"background-color:\">\n  <div class=\"container\">\n      \t<div class=\"row \">\n  \t\t<div class=\"col-md-6 column\">\n        <div class=\"h-100 d-flex flex-column justify-content-center\">\n          <img decoding=\"async\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2022\/10\/PrettyLittleThing-logo-300x35.png\" alt=\"Pretty Little Thing\" width=\"300\" height=\"35\" \/>\n<h1 class=\"h-xl\"><strong>PrettyLittleThing uses Litmus to drive 17% increase in revenue<\/strong><\/h1>\n<p>Through Litmus, Pretty LittleThing was able to use of social signals in the inbox and drive a major increase in revenue from email.<\/p>\n        <\/div>\n  \t\t<\/div>\n      <div class=\"col-md-6 column\">\n        <div class=\"h-100 d-flex flex-column justify-content-center\">\n         <img decoding=\"async\" class=\"alignnone size-full wp-image-54101\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2022\/10\/PrettyLittleThing3.png\" alt=\"\" width=\"368\" height=\"515\" srcset=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2022\/10\/PrettyLittleThing3.png 368w, https:\/\/www.litmus.com\/wp-content\/uploads\/2022\/10\/PrettyLittleThing3-214x300.png 214w\" sizes=\"(max-width: 368px) 100vw, 368px\" \/>\n                 <\/div>\n      <\/div>\n  \t<\/div>\n  <\/div>\n<\/div>\n\n\n\n<div id=\"success-content-block_5293b06040ec2b1be477759376b35a2b\" class=\"block-success-content alignfull\">\n  <div class=\"container\">\n    <div class=\"row\">\n      <div class=\"col\">\n        <div class=\"stats\">\n<div class=\"row stats-wrap pt-0\">\n<h2 class=\"text-uppercase bold h-lg\">Litmus Delivers Results<\/h2>\n<div class=\"col background-mint m-5 p-5\" style=\"margin:0 auto 20px;\">\n<p><span class=\"d-block h-md\"><strong>1.6%<\/strong><\/span> increase in clicks\n<\/div>\n<div class=\"col background-mint m-5 p-5\" style=\"margin:0 auto 20px;\">\n<p><span class=\"d-block h-md\"><strong>17%<\/strong><\/span> increase in revenue\n<\/div>\n<\/div>\n<\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\n\n\n<div id=\"success-content-block_7d818a818a99da873ef60602ffba1273\" class=\"block-success-content background-mint alignfull\">\n  <div class=\"container\">\n    <div class=\"row\">\n      <div class=\"col\">\n        <p>It\u2019s quite common to see the number of views a product has had on fashion sites, or the number of likes and comments a post has had on Instagram but it\u2019s not often seen in email. PrettyLittleThing turned to Kickdynamic\u2019s live social signals for a super effective way to increase the power of their product content and positively affect engagement. Over each product they displayed the live number of click throughs, or more precisely how many people were loving each product at any time in the email.<\/p>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\n\n\n<div id=\"success-quote-block_2a30dc208f3d958d55cadc27558d5b04\" class=\"block-success-quote alignfull\">\n  <div class=\"container\">\n    <div class=\"row\">\n      <div class=\"col\">\n                  <img decoding=\"async\" class=\"author-image\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2022\/10\/Olivia-Shanu-Wilson.png\" alt=\"Olivia Shanu-Wilson\" \/>\n                <blockquote>\u201cWe loved this fun email. Our customers are very active on social media, so was a great way to bring a social feel to our email. Adding social signals meant customers were much more engaged and responsive. It was a quick win for the team.\u201d <\/blockquote>\n        <div class=\"author-meta\">\n                    <span class=\"author\">Olivia Shanu-Wilson,<\/span><span class=\"title\">Senior CRM Executive<\/span>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>PrettyLittleThing use of live social signals in the inbox generated a 17% increase in revenue.<\/p>\n","protected":false},"featured_media":54101,"template":"","story_category":[9231],"industry_category":[10354,9226],"story_resource_hub_category":[10346],"class_list":["post-54100","story","type-story","status-publish","has-post-thumbnail","hentry","story_category-salesforce-marketing-cloud","industry_category-fashion","industry_category-retail-ecommerce","story_resource_hub_category-email-personalization"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ 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