{"id":60710,"date":"2022-05-22T14:28:56","date_gmt":"2022-05-22T18:28:56","guid":{"rendered":"https:\/\/www.litmus.com\/?post_type=story&#038;p=60710"},"modified":"2024-04-10T14:49:52","modified_gmt":"2024-04-10T18:49:52","slug":"tm-lewin","status":"publish","type":"story","link":"https:\/\/www.litmus.com\/customers\/tm-lewin","title":{"rendered":"T.M. Lewin"},"content":{"rendered":"\n<div id=\"text-two-columns-block_0c61883401c91368517a7f924cec00fe\" class=\"block-text-two-columns alignfull\" style=\"background-color:\">\n  <div class=\"container\">\n      \t<div class=\"row \">\n  \t\t<div class=\"col-md-6 column\">\n        <div class=\"h-100 d-flex flex-column justify-content-center\">\n          <img decoding=\"async\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2023\/02\/t-m-lewin-jermyn-st-london-logo-vector.svg\" alt=\"TM Lewin logo\" width=\"300\" \/>\n<h1 class=\"h-sm\"><strong>TM Lewin increased email clicks by 116% with Litmus\u00a0<\/strong><\/h1>\n<p>TM Lewin uses live polling to harness the power of social signaling and boost email engagement and revenue.<\/p>\n        <\/div>\n  \t\t<\/div>\n      <div class=\"col-md-6 column\">\n        <div class=\"h-100 d-flex flex-column justify-content-center\">\n         <img decoding=\"async\" class=\"alignnone wp-image-60718 size-full\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2023\/02\/tm-lewin-results.jpg\" alt=\"\" width=\"724\" height=\"760\" srcset=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2023\/02\/tm-lewin-results.jpg 724w, https:\/\/www.litmus.com\/wp-content\/uploads\/2023\/02\/tm-lewin-results-286x300.jpg 286w, https:\/\/www.litmus.com\/wp-content\/uploads\/2023\/02\/tm-lewin-results-700x735.jpg 700w\" sizes=\"(max-width: 724px) 100vw, 724px\" \/>\n                 <\/div>\n      <\/div>\n  \t<\/div>\n  <\/div>\n<\/div>\n\n\n\n<div id=\"success-content-block_59c570d44bf1efdd7176e599061f0906\" class=\"block-success-content alignfull\">\n  <div class=\"container\">\n    <div class=\"row\">\n      <div class=\"col\">\n        <div class=\"stats\">\n<div class=\"row stats-wrap pt-0\">\n<h2 class=\"text-uppercase bold h-lg\">Litmus Delivers Results<\/h2>\n<div class=\"col-md-6 stat background-mint\">\n<p><span class=\"d-block h-md\"><strong>116%<\/strong><\/span>increase in CTR<\/p>\n<\/div>\n<div class=\"col stat background-mint\" style=\"margin:0 auto 20px;\">\n<p><span class=\"d-block h-md\"><strong>12%<\/strong><\/span> increase in revenue<\/p>\n<\/div>\n<div class=\"col stat background-mint\" style=\"margin:0 auto 20px;\">\n<p><span class=\"d-block h-md\"><strong>30%<\/strong><\/span>increase in AOV<\/p>\n<\/div>\n<\/div>\n<\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\n\n\n\n<div class=\"content-block py-6 block-inner  text-media-block alignfull\" style=\"background-color:#ebf4f3\">\n<div class=\"block-background-text\">\n  <\/div>\n<div class=\"container\">\n        <div class=\"row align-items-center\">\n              <div class=\"col-md-6 order-md-2\">\n                        <div class=\"mb-4 mb-md-0 d-flex justify-content-center align-items-center\">\n            <img decoding=\"async\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2023\/02\/tm-lewin-challenge-768x620.png\" alt=\"TM Lewin\u2019s personalized favorite look email campaign.\" width=\"768\" height=\"620\"  \/>          <\/div>\n              <\/div>\n              <div class=\"col-md-6\">\n              <h3>The Challenge<\/h3>\n<p>T.M. Lewin needed to create an eye-catching, engaging campaign to launch their \u2018Because Every Day is Different\u2019 initiative. Each day of the week had a different look and recipients were asked to choose their favorite look for a chance to win \u00a31000. <\/p>\n      <\/div>\n    <\/div>\n  <\/div>\n  \n<\/div>\n\n\n\n<div id=\"success-content-block_de3a7abd26b58ea160de385619946665\" class=\"block-success-content alignfull\">\n  <div class=\"container\">\n    <div class=\"row\">\n      <div class=\"col\">\n        <h3>How Litmus Personalize Solved the Challenge<\/h3>\n<p>TM Lewin used <a rel=\"noopener\" href=\"https:\/\/www.litmus.com\/email-personalization\/live-email-content\/\">live polling<\/a> to harness the power of social signaling and boost email engagement and revenue. Once each look had over 100 clicks, a trending message appeared alongside the live number of clicks, which was updated at every open. Tailored follow-up emails were sent to each voter showcasing their favorite look\u2019s products, directing them to shop the collection.<\/p>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\n\n\n<div id=\"success-content-block_8e69d8ea9fd293d12b848bc09d74915a\" class=\"block-success-content background-mint alignfull\">\n  <div class=\"container\">\n    <div class=\"row\">\n      <div class=\"col\">\n        <h3>The Results<\/h3>\n<p>The live vote had over 20,000 clicks, with the second highest number of clicks on the last look &#8211; proving engaging content gets recipients scrolling!<\/p>\n<div class=\"stats\">\n<div class=\"row stats-wrap\">\n<div class=\"col stat background-white\">\n<p><span class=\"d-block h-md\"><strong>3x<\/strong><\/span>more competition entries<\/p>\n<\/div>\n<div class=\"col stat background-white\">\n<p><span class=\"d-block h-md\"><strong>37%<\/strong><\/span>increase in CTO<\/p>\n<\/div>\n<div class=\"col stat background-white\">\n<p><span class=\"d-block h-md\"><strong>116%<\/strong><\/span>increase in CTR<\/p>\n<\/div>\n<div class=\"col stat background-white\">\n<p><span class=\"d-block h-md\"><strong>30%<\/strong><\/span>increase in AOV<\/p>\n<\/div>\n<div class=\"col stat background-white\" style=\"margin:0 auto 20px;\">\n<p><span class=\"d-block h-md\"><strong>12%<\/strong><\/span> increase in revenue<\/p>\n<\/div>\n<\/div>\n<\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\n\n\n<div id=\"success-quote-block_09010efdb29224256e7a04374a2e2aa8\" class=\"block-success-quote alignfull\">\n  <div class=\"container\">\n    <div class=\"row\">\n      <div class=\"col\">\n                  <img decoding=\"async\" class=\"author-image\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2020\/04\/Quote-Icon.png\" alt=\"\" \/>\n                <blockquote>&#8220;We wanted this campaign to stand out and grab our customers\u2019 attention. The messaging and the trending content with social signals in the email launched our brand campaign with a bang. The response was phenomenal in terms of driving engagement with our customer base. The results were strong and this campaign received recognition from within the business and industry peers.\u201d<\/blockquote>\n        <div class=\"author-meta\">\n                    <span class=\"author\">Jemma Edie,<\/span><span class=\"title\">Senior CRM Manager<\/span>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>TM Lewin increased click through rate by 116% with social signals<\/p>\n","protected":false},"featured_media":60718,"template":"","story_category":[9231],"industry_category":[10354],"story_resource_hub_category":[10346],"class_list":["post-60710","story","type-story","status-publish","has-post-thumbnail","hentry","story_category-salesforce-marketing-cloud","industry_category-fashion","story_resource_hub_category-email-personalization"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>TM Lewin Customer Success Story - Litmus<\/title>\n<meta name=\"description\" content=\"TM Lewin increased click through rate by 116% with social signals\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.litmus.com\/customers\/tm-lewin\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"T.M. 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