{"id":60830,"date":"2021-05-24T13:13:26","date_gmt":"2021-05-24T17:13:26","guid":{"rendered":"https:\/\/www.litmus.com\/?post_type=story&#038;p=60830"},"modified":"2023-10-27T12:59:52","modified_gmt":"2023-10-27T16:59:52","slug":"pond-planet","status":"publish","type":"story","link":"https:\/\/www.litmus.com\/customers\/pond-planet","title":{"rendered":"Pond Planet"},"content":{"rendered":"\n<div id=\"text-two-columns-block_1c77b21299433c55bc6201224431771c\" class=\"block-text-two-columns alignfull\" style=\"background-color:\">\n  <div class=\"container\">\n      \t<div class=\"row \">\n  \t\t<div class=\"col-md-6 column\">\n        <div class=\"h-100 d-flex flex-column justify-content-center\">\n          <img decoding=\"async\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2023\/02\/pond-planet-logo-300x81.png\" alt=\"\" width=\"300\" height=\"81\" \/>\n<h1 class=\"h-xl\">Pond Planet increased email clicks by 61% with Litmus<\/h1>\n<p>With Litmus Personalize, Pond Planet was able to bring their email content to life and boost relevancy with advanced, yet easy to configure, personalization solutions.<\/p>\n        <\/div>\n  \t\t<\/div>\n      <div class=\"col-md-6 column\">\n        <div class=\"h-100 d-flex flex-column justify-content-center\">\n         <img decoding=\"async\" class=\"alignnone size-full wp-image-60839\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2023\/02\/pond-planet-results.jpg\" alt=\"Show different images based on the time of day an email is opened.\" width=\"851\" height=\"516\" srcset=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2023\/02\/pond-planet-results.jpg 851w, https:\/\/www.litmus.com\/wp-content\/uploads\/2023\/02\/pond-planet-results-300x182.jpg 300w, https:\/\/www.litmus.com\/wp-content\/uploads\/2023\/02\/pond-planet-results-768x466.jpg 768w, https:\/\/www.litmus.com\/wp-content\/uploads\/2023\/02\/pond-planet-results-700x424.jpg 700w\" sizes=\"(max-width: 851px) 100vw, 851px\" \/>\n                 <\/div>\n      <\/div>\n  \t<\/div>\n  <\/div>\n<\/div>\n\n\n\n<div id=\"success-content-block_a5f6192c97b24c69ef9e8191eeda7e03\" class=\"block-success-content alignfull\">\n  <div class=\"container\">\n    <div class=\"row\">\n      <div class=\"col\">\n        <div class=\"stats\">\n<div class=\"row stats-wrap pt-0\">\n<h2 class=\"text-uppercase bold h-lg\">Litmus Delivers Results<\/h2>\n<div class=\"col background-mint m-5 p-5\" style=\"margin: 0 auto 20px;\">\n<p><span class=\"d-block h-md\"><strong>61%<\/strong><\/span> increase in CTR<\/p>\n<\/div>\n<div class=\"col background-mint m-5 p-5\" style=\"margin: 0 auto 20px;\">\n<p><span class=\"d-block h-md\"><strong>14.5%<\/strong><\/span> increase in conversion<\/p>\n<\/div>\n<\/div>\n<\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\n\n\n\n<div class=\"content-block py-6 block-inner  text-media-block alignfull\" style=\"background-color:#ebf4f3\">\n<div class=\"block-background-text\">\n  <\/div>\n<div class=\"container\">\n        <div class=\"row align-items-center\">\n              <div class=\"col-md-6 order-md-2\">\n                        <div class=\"mb-4 mb-md-0 d-flex justify-content-center align-items-center\">\n            <img decoding=\"async\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2023\/02\/pond-planet-challenge.jpg\" alt=\"Pond Planet is one of the UK&#039;s leading online retailers of aquarium and pond supplies.\" width=\"754\" height=\"662\"  \/>          <\/div>\n              <\/div>\n              <div class=\"col-md-6\">\n              <h3>The Challenge<\/h3>\n<p>Pond Planet wanted to enhance their emails and increase engagement and revenue. They were looking for ways to stand out of the inbox above their competitors through the use of live, engaging, and hyper relevant content.<\/p>\n      <\/div>\n    <\/div>\n  <\/div>\n  \n<\/div>\n\n\n\n<div id=\"success-content-block_c417b592cbbef23ae76dc4b280afd39d\" class=\"block-success-content alignfull\">\n  <div class=\"container\">\n    <div class=\"row\">\n      <div class=\"col\">\n        <h3>The Results<\/h3>\n<p>Pond Planet was able to bring their email content to life and boost relevancy with advanced, yet easy to configure, personalization solutions from Litmus Personalize, powered by Kickdynamic. They were able to create individualized subscriber experiences at scale so every subscriber has the best experience.<\/p>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\n\n\n\n<div class=\"content-block py-6 block-inner  text-media-block alignfull\" style=\"background-color:#ebf4f3\">\n<div class=\"block-background-text\">\n  <\/div>\n<div class=\"container\">\n        <div class=\"row align-items-center\">\n              <div class=\"col-md-6 \">\n                        <div class=\"mb-4 mb-md-0 d-flex justify-content-center align-items-center\">\n            <img decoding=\"async\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2023\/02\/pond-planet-solved.jpg\" alt=\"Personalize emails with subscriber names and drive urgency with countdown timers.\" width=\"700\" height=\"639\"  \/>          <\/div>\n              <\/div>\n              <div class=\"col-md-6\">\n              <h3>How Litmus Personalize Solved the Challenge<\/h3>\n<p>Pond Planet turned to <a rel=\"noopener\" href=\"https:\/\/www.litmus.com\/email-personalization\/live-email-content\/\">Litmus Personalize<\/a>, powered by Kickdynamic to increase their email program click through and conversion rates.<\/p>\n<p>First, Pond Planet replaced static social content with live social feeds to ensure the content featured in their welcome series is as relevant as possible to new subscribers. They also feature calls to actions that are tailored to the device used to open the email.<\/p>\n<p>To add extra touches of personalized &amp; relevant content, they feature banner images that can update depending on the time of day the email is opened or pull in unique subscriber names.<\/p>\n<p>To drive urgency, Pond Planet strategically added live on-brand countdown timers to personalized offer emails. Once the countdown has expired, they are swapped out automatically with messaging to let the customer know the sale has ended.<\/p>\n<p>These strategies require a one time set up and can be used across multiple campaigns with varying goals. Using Litmus Personalize, powered by Kickdynamic\u2019s open time technology, the content will automatically update live at every open, saving huge time and resources.<\/p>\n      <\/div>\n    <\/div>\n  <\/div>\n  \n<\/div>\n\n\n\n<div id=\"success-quote-block_28f93f4a5b612bfe5eb57dbe57c0f3d1\" class=\"block-success-quote alignfull\">\n  <div class=\"container\">\n    <div class=\"row\">\n      <div class=\"col\">\n                  <img decoding=\"async\" class=\"author-image\" src=\"https:\/\/www.litmus.com\/wp-content\/uploads\/2020\/04\/Quote-Icon.png\" alt=\"\" \/>\n                <blockquote>&#8220;Since signing up for Kickdynamic via Visualsoft, our email content has been brought to life through advanced personalization and relevancy. Our emails can now utilize all the data and insights gathered, to showcase the right products to our subscribers, true one-to-one marketing. We\u2019re now more confident than ever that our subscribers are having truly customized email marketing experiences.\u201d<\/blockquote>\n        <div class=\"author-meta\">\n                    <span class=\"author\">Tim Savage,<\/span><span class=\"title\">Director at Pond Planet<\/span>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Pond Planet increased click through rates by 61% with live, relevant email content<\/p>\n","protected":false},"featured_media":60851,"template":"","story_category":[],"industry_category":[9226],"story_resource_hub_category":[10346],"class_list":["post-60830","story","type-story","status-publish","has-post-thumbnail","hentry","industry_category-retail-ecommerce","story_resource_hub_category-email-personalization"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Pond Planet Customer Success Story - 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